Position Available In [Unknown county], Florida
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Job Description
BusinessOperations
- Insurance Verification Coordinator I
- 590069 Insurance Verification Coordinator I
- 590069#25-62614
Various, FL
All On-site Job Description
Job Description:
Position Purpose:
Obtain and verify complete insurance information, including the prior authorization process, copay assistance and coordination of benefits
Education/Experience:
High school diploma with 1+ years of medical billing or insurance verification experience. Bachelor’s degree in related field can substitute for experience. Experience with payors and prior authorization preferred. Strong customer service skills.
Responsibilities:
- Obtain and verify insurance eligibility for services provided and document complete information in system
- Perform prior authorizations as required by payor source, including procurement of needed documentation by collaborating with physician offices and insurance companies
- Collect any clinical information such as lab values, diagnosis codes, etc.
- Determine patient’s financial responsibilities as stated by insurance
- Configure coordination of benefits information on every referral
- Ensure assignment of benefits are obtained and on file for Medicare claims
- Bill insurance companies for therapies provided
- Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures
- Identify and coordinate patient resources as it pertains to reimbursement, such as copay cards, third party assistance programs, and manufacturer assistance programs
- Handle inbound calls from patients, physician offices, and/or insurance companies
- Resolve claim rejections for eligibility, coverage, and other issues
Comments for
Vendors:
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of
- Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
” =============
Centene Job Description Position Purpose:
Obtain and verify complete insurance information, including the prior authorization process, copay assistance and coordination of benefits
Education/Experience:
High school diploma with 1+ years of medical billing or insurance verification experience. Bachelor’s degree in related field can substitute for experience. Experience with payors and prior authorization preferred. Strong customer service skills.
Responsibilities:
- Obtain and verify insurance eligibility for services provided and document complete information in system
- Perform prior authorizations as required by payor source, including procurement of needed documentation by collaborating with physician offices and insurance companies
- Collect any clinical information such as lab values, diagnosis codes, etc.
- Determine patient’s financial responsibilities as stated by insurance
- Configure coordination of benefits information on every referral
- Ensure assignment of benefits are obtained and on file for Medicare claims
- Bill insurance companies for therapies provided
- Document all pertinent communication with patient, physician, insurance company as it may relate to collection procedures
- Identify and coordinate patient resources as it pertains to reimbursement, such as copay cards, third party assistance programs, and manufacturer assistance programs
- Handle inbound calls from patients, physician offices, and/or insurance companies
- Resolve claim rejections for eligibility, coverage, and other issues
Story Behind the Need What is the purpose of this team?
Describe the surrounding team (team culture, work environment, etc.) & key projects.
Do you have any additional upcoming hiring needs or is this request part of a larger hiring initiative? project ascend
Typical Day in the Role Walk me through the day-to-day responsibilities and a description of the project (Outside of the Workday JD).
What are the performance expectations/metrics?
What makes this role unique? Insurance verification for medication; prior authorization appeals; speak to patients, doctors’ offices, & insurance plans
Inbound internal que
25 referrals/more a day
95% quality or higher
Attendance is crucial Candidate Requirements
Education/Certification
Required:
High school diploma
Preferred:
NA
Licensure
Required:
NA
Preferred:
Years of experience required: 1 + years of expereince
Disqualifiers:
NA Additional qualities to look for: Proficient in Microsoft Office, experience/backgrounds that do well in this role
- Managed Care, Pharmacy, Medical terminology, Physician office experience, Customer Service, Call Center Top 3 must-have hard skills stack-ranked by importance 1 Managed Care
2 Customer Service
3 Call Center
Candidate Review & Selection Shortlisting process
Candidate review & selection
Interview information
Onboard process and expectations
Projected Manager Candidate Review Date:
1-2 days post shortlisting
Type of Interviews:
Teams-camera on
Required Testing or Assessment (by Vendor): Steps Additional background check requirements (List DFPS or other specialty checks here) Do you have any upcoming PTO? Colleagues to cc/delegate Are there any training requirements (time off, alternate schedule, etc.)?