Enrollment Specialist Position Available In Philadelphia, Pennsylvania
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Job Description
Enrollment Specialist A to Z Care Adult Day Center – 5.0 Philadelphia, PA Job Details Part-time | Full-time From $16 an hour 1 day ago Qualifications Microsoft Word Google Workspace Active listening Interpersonal skills Working with people with disabilities Social media management Customer service Call center experience Government agency community engagement experience Adult day care community resources High school diploma or GED Senior care Older adults Working with adult populations 1 year Communication skills Entry level Time management Full Job Description Performance Requirements Maintain the integrity of the A to Z Care Adult Day Services Center and Home Delivered Meals Program by promoting the mission and core values of the organization while performing job functions. Abide by the organization’s policies and procedures, including confidentiality standards. Essential Job Functions The enrollment specialist/coordinator assists with all aspects of enrollment process for applicants who are aging or with physical disabilities and are applying for Adult Day Center services and home delivered meals program. Qualifications High school diploma or equivalent Two or more years of experience working with the frail or elderly disabled adults and caregivers 1-2 years of call center, telephonic outreach, customer service or other similar experience Strong verbal and written communication skills; ability to establish strong rapport to effectively communicate, guide, educate, and support clients and caregivers Strong problem-solving skills; able to identify issues and escalate when appropriate Excellent time management, critical thinking and active listening skills; able to multitask Possesses a high level of empathy and emotional intelligence Always maintain patient confidentiality; understands and adheres to HIPAA guidelines
Job Types:
Full-time, Part-time Pay:
From $16.00 per hour Expected hours: 60 – 70 per week
Schedule:
Day shift
Work Location:
In person
