Image Coordinator Position Available In Pulaski, Arkansas

Image Coordinator Radiology Associates

PA – 4.3

Little Rock, AR Job Details Part-time Estimated:

$28.4K – $33K a year 4 hours ago Qualifications Customer service Basic math High school diploma or GED Organizational skills Entry level Under 1 year Full Job Description

RADIOLOGY ASSOCIATES, P.A. JOB DESCRIPTION

Job Title:

Image Coordinator Department:

RAPA Reports To:

Image Coordination Manager FLSA Status:

Non-Exempt Approved by:

RAPA HR Approved Date:

04/20/23

SUMMARY:

Processes requests for information on behalf of the RAPA Radiology team and associated support staff via telephone and electronic collaboration systems. Serves as a contact person for information requests from the outside hospitals and clinics that RAPA supports. Reviews Radiology studies for completeness and distribution to the Radiologist worklist for interpretation. Requests study details and relevant patient information as needed to prepare the study for Radiologist interpretation. This is a safety sensitive position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

: These functions are not intended to be an exhaustive list of all responsibilities, duties and requirements of the job. Other functions may be assigned as business conditions change. Actively participates in telephone workflow (inbound/outbound) and electronic collaboration/messaging tools for the facilities that RAPA supports. Actively participates in vetting and processing web portal requests in a timely fashion for the facilities that RAPA supports. Actively participates in the timely turnaround of Radiologist “communication note” and/or telephone requests. Escalates the requests received as needed to ensure that they are processed as quickly as possible to maximize patient care and study Turn Around Times. Assists with “manual workflow” Radiology study verification that includes the following in advance of releasing the study to the Radiologist queue for interpretation: Availability of relevant priors Completeness of paperwork, history, etc. (as applicable) Appropriate prioritization based on patient class and urgency Provides updates as needed to the facilities, partners, and vendors involved with RAPA during outages and workflow disruptions. Participates in Call Report workflow (as needed) to maximize patient care. Assists with Data Entry and/or clinical system reconciliation efforts (as needed) based on agreed upon workload targets. Escalate Radiology workflow concerns and business-impacting IT/systems issues to the Image Coordination Manager. Be open to rotating working holidays, nights or weekends as needed with fellow team members. Ability to work in a constant state of alertness and in a safe manner.

Supplemental Functions:

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS

To perform this job successfully, an individual must be at least eighteen (18) years old and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent. Six (6) months related customer service experience and/or training; or equivalent combination of education and experience. Experience in a medical environment is preferred, but not required.

LANGUAGE SKILLS

Ability to read documents such as, records and instructions. Ability to write memos and correspondence. Ability to speak effectively to patients, physicians and outside related representatives or employees of the organization.

MATHEMATICAL SKILLS

Ability to perform basic math.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

N/A

OTHER SKILLS AND ABILITIES

Ability to operate office equipment including telephone, computer, printers, scanners, copier, and fax.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, communicate effectively over the telephone (and in person) and lift – up to 50 pounds. Specific vision abilities required by this job include close and peripheral vision, depth perception and focus adjustment.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee works from home and/or in a clinical office environment. The noise level in the work environment is usually quiet.