Location Administrative Assistant Position Available In Pulaski, Arkansas

Location Administrative Assistant Cyrus Works – 4.0

Little Rock, AR Job Details Full-time Estimated:

$34.1K – $40.2K a year 1 day ago Qualifications Customer service Mid-level Microsoft Office Administrative experience High school diploma or GED Accounting Computer skills 2 years Communication skills Time management Office experience Full Job Description Be the Heart of a Compassionate Team! Are you an organized professional with a desire to make a meaningful difference? We are seeking a dedicated Location Administrative Assistant to join our team at Smith Family Funeral Homes-Little Rock location. In this vital role, you will provide support that ensures families are cared for with respect and compassion during their most challenging times. Come Join Our Team! High School diploma or equivalent, at a minimum Two or more years of experience in an office environment with administrative skills Customer service experience, required. Excellent written and verbal communication skills, including active listening and exceptional telephone skills. Service oriented with the ability to understand and assist grieving families in difficult and stressful situations. Proficient computer skills with the ability to learn new software. Preferred experience with MS Office 365 products and/or Google platforms. Experience with Funeral Service software, such as Smart director, Tukios, etc. preferred. First-hand experience with office machines, such as, printers/scanners, etc. Strong attention to detail. Initiative-taking – does not wait to be told, rather sees the need, and works to fulfill. Excellent time management skills and the ability to multi-task and prioritize work. Strong organizational and planning skills that have been proven in a fast-paced and sometimes demanding environment. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Ability to life and/or move boxes up to 15 pounds. This position will oversee the efficient and effective day-to-day operations of the office. They will partner with the Funeral Directors to ensure a positive experience for the families we serve. They will coordinate and perform key duties with the corporate accounting office.

Duties/Responsibilities:

Create and support a pleasant and successful work environment, ensuring elevated levels of organizational effectiveness, communication and safety. Greet families, clients, suppliers, and other visitors in a professional and friendly manner. Functions as the front-line contact when the Location Manager or Funeral Director are unavailable and ensures prompt and correct communication to the proper individual. Answer and direct phone inquiries to the proper team members in a professional and courteous manner. Provide general administrative support to the location manager and employees, which could include organizing and scheduling meetings, preparing reports, processing Death Certificates, updating the daily docket, etc., as needed. Enter, maintain, and manage At-Need and Pre-Need sales contracts in Smart Director, file insurance claims, and gather all information for annual reports. Prepare reports, and documents, as needed. Crosstrain with Corporate Accounting to acquire bookkeeping knowledge, understanding and skills to function as an accounting team member, as needed. Sort incoming mail, faxes and deliveries for distribution. Monitor the location e-mail, smithfamilycares.com , answer e-mails and/or communicate messages accordingly. Purchase, receive and store office supplies, ensuring basic supplies are always available. Maintain up-to-date and correct record keeping and filing system. Reply to general information requests in a prompt fashion with correct information. Successfully resolve inquiries and complaints. Ensure the location facility is always presentable. Performs other related duties as assigned.