Administrative Assistant/Permit Technician Position Available In Carteret, North Carolina

Administrative Assistant/Permit Technician The Town of Pine Knoll Shores Pine Knoll Shores, NC 28512 Administrative Assistant /

Permit Support Technician Department:

Administration Reports To:

Department Head/Town Manager FLSA Status:

Non-Exempt Salary Range:

45,579-65,112

Location:

Pine Knoll Shores, North Carolina Position Summary:

The Administrative Assistant / Permit Support Technician serves as the front-line representative, providing consistent and professional customer service to residents, contractors, and the general public. This position is responsible for a wide range of administrative duties, including answering phones, managing correspondence, scheduling, and maintaining records. In addition, this role offers secondary support to permit processing and assists staff with related administrative tasks.

Essential Duties and Responsibilities:

Administrative & Public-Facing Responsibilities Serve as the primary point of contact for the public, greeting visitors, answering phones, and responding to inquiries with professionalism and accuracy. Provide general information related to the town’s departments, services, and processes. Manage incoming and outgoing correspondence, emails, and deliveries. Maintain filing systems (electronic and hard copy), records, and databases in accordance with retention policies. Support department staff with scheduling, calendar management, and office logistics. Collect and process payments for permits, golf cart registration/renewal, re-entry passes etc., as needed. Maintain inventory of office supplies and coordinate purchases as required. Assist with administrative tasks related to the Water Department, including customer service and coding invoices. Permit Support Responsibilities Provide basic assistance to the public regarding permit requirements. Accept and log incoming permit applications; check for basic completeness and route to appropriate staff. Assist with data entry into permit tracking systems. Coordinate with inspector or planner to help schedule inspections or relay messages. Help maintain records of permits issued and inspection results.

Knowledge, Skills, and Abilities:

Excellent interpersonal and communication skills; ability to work effectively with the public in a courteous and professional manner. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort learning new software. Ability to manage multiple tasks and prioritize effectively in a busy front office setting. Familiarity with or willingness to learn basic permitting procedures and terminology. Ability to maintain confidentiality and discretion when handling sensitive information.

Minimum Qualifications:

High school diploma or GED required; associate degree in office administration, business, or related field preferred. Two (2) years of experience in a receptionist, administrative support, or customer service role. Valid North Carolina driver’s license.

Preferred Qualifications:

Experience working in a municipal or government office setting. Familiarity with permitting processes, planning/zoning, or building inspections. Experience with

IWORQ Work Environment:

This position is based in an office environment with frequent in-person and phone interaction with the public.

Job Type:

Full-time Pay:

$45,579.00 – $65,112.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Schedule:

Monday to

Friday Work Location:

In person