Residence Life Office Assistant Position Available In Montgomery, Pennsylvania

Residence Life Office Assistant Sanatoga Ridge Community Sanatoga, PA 19464 • Hybrid work Job Summary The Resident Life Office Assistant is a key front line team member at Sanatoga Ridge supporting both office administration and resident engagement. This hybrid role includes front desk coverage, resident communication, event support and general administrative duties. It’s ideal for someone who enjoys working with older adults in a warm, service-oriented environment. Duties Maintain accurate records of resident interactions and activities through data entry. Manage calendars to ensure all schedules are organized and communicated effectively. Provide administrative support, including answering phones with excellent phone etiquette and responding to inquiries promptly. Utilize computer literacy skills to manage documentation and maintain resident files using Microsoft Office applications. Communicate effectively with residents, families, and staff, ensuring that all interactions are respectful and supportive. Participate in team meetings to discuss resident needs and contribute to the overall improvement of services provided. Assist in organizing community events and activities that promote social engagement among residents. Input and track work orders and follow up with appropriate departments. Requirements Proven experience in an administrative role or similar position. Strong computer skills with proficiency in data entry and familiarity with Microsoft Office applications. Excellent calendar management abilities to coordinate appointments efficiently. Strong interpersonal skills with the ability to demonstrate empathy and patience while working with residents specifically seniors. Ability to maintain confidentiality and adhere to privacy regulations regarding resident information. A commitment to providing high-quality services and support within a residential community setting. prior experience in customer service or senior living communities preferred. Comfortable walking through out campus and lifting up to 20lbs occasionally. This position is essential for creating a nurturing environment where residents feel valued and supported in their daily lives.

Job Types:

Full-time, Part-time Pay:

$17.00 – $21.00 per hour Expected hours: 30 – 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Day shift Ability to

Commute:

Sanatoga, PA 19464 (Required) Ability to

Relocate:

Sanatoga, PA 19464: Relocate before starting work (Required)

Work Location:

In person