Service Coordinator Position Available In Montgomery, Pennsylvania
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Job Description
Service Coordinator
CENTERGY 625
Clark Avenue, King of Prussia, PA 19406 Service Coordinator If you thrive in a collaborative environment, have top-notch organizational skills, and love solving problems, we want to meet you! As a Service Coordinator at Centergy in King of Prussia, PA , you’ll manage incoming requests, dispatch technicians, communicate with clients, and keep everything running efficiently. With a low number of stops our technicians make each day, it creates a manageable yet steady workflow for someone who is organized, proactive, and passionate about great customer service. What you’ll do You’ll handle incoming service requests from our commercial clients, dispatch field teams, and keep communication clear and proactive for all. Having done this kind of work before, you know how important it is—and so do we! Day to day, you’ll:
- Receive and prioritize incoming service requests via phone, email, and more
- Schedule and dispatch field technicians based on availability and skill
- Keep clients informed with updates, timelines, and prompt issue resolution
- Ensure the right tools and resources are in place for each job
- Track job progress and maintain accurate service records
- Collaborate across teams to ensure smooth service delivery
- Monitor performance metrics and contribute to ongoing process improvements
- Support compliance with safety standards and company policies
- Participate in ongoing training to grow your skills What you need to thrive in this role
- Experience in service coordination, scheduling, and dispatching
- Strong time management and multitasking skills
- Excellent communication—you’re clear, kind, and confident!
- Cool under pressure and solutions-focused
- Tech-savvy with Microsoft Office; scheduling software is a plus
- Knowledge of OSHA/safety requirements a bonus What we offer you
- Competitive hourly rate of $26.44
- $28.84/hr!
- Monday
- Friday day shift schedule, no nights or weekends required!
- Paid Time Off, Paid Holidays & Float Time
- Medical, Dental and Vision plans available
- 401(K) Employee Retirement Plan with employer matching
- Life, AD/D & Long-Term Disability insurance About us Centergy is a manufacturer’s representative in the Commercial/Industrial HVAC Equipment Sales industry.
Our exclusive territory includes Central & Eastern Pennsylvania, Southern New Jersey & Delaware. We consult with mechanical & plumbing engineers and work with sheet metal & mechanical contractors, as well as end-users. Our offering in Central PA has expanded significantly and includes hydronic & steam boilers, water heaters, pumps and venting & mechanical draft products. Our mix of manufacturers allows us to provide products & services for all applications, and we are proud to represent some of the highest quality manufacturers in the industry.
Learn more about us here:
https://thinkcentergy.com/about/ Centergy is an Equal Opportunity Employer. Centergy does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, Veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Job Type:
Full-time Pay:
$26.44
- $28.
84 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Day shift Monday to Friday No nights No weekends Application Question(s): Will you now or in the future require visa sponsorship for employment?
Experience:
scheduling : 1 year (Preferred) Shift availability: Day Shift (Required) Ability to
Commute:
King of Prussia, PA 19406 (Required)
Work Location:
In person