Business Coach Position Available In Westchester, New York

Business Coach Child Care Council of Westchester, Inc Scarsdale, NY 10583 Job Summary The Business Coach works with a caseload of child care providers to offer coaching and access to specialized services and supports designed to achieve the outcomes of provider financial, physical and mental health well-being. The Business Coach supports providers in implementing enrollment strategies, full fee collection, funding diversification, budgeting, and other key business practices, implementing standard employment practices, and utilizing automation (Child Care Management Software) to support efficient operations. Key Responsibilities

• Support and establish goals for provider CCMS onboarding and ongoing engagement with CCMS, ensuring provider use of key system functions. Offer tools and resources related to provider goals and assign steps to providers between coaching sessions to ensure progress towards goals are steadily made.
• Analyze CCMS data to assess enrollment trends, revenue patterns, outstanding payments, subsidy tracking, and compliance. Ensure providers effectively invoice families, collect tuition payments, and bill subsidies through CCMS. Develop individualized coaching plans tailored to each provider’s needs, addressing financial, HR and other operational challenges.
• Assist with the development of marketing strategies to maintain full enrollment and use of a CCMS to automate enrollment and track enrollment trends. Monitor enrollment via CCMS and collaborate with CCRC staff and business partners to fill provider member vacancies.
• Monitor meals and snacks served and other CACFP-related data in CCMS and collaborate with provider and CCRC staff to ensure that all data is input into sponsor software within required time frames.
• Support providers in implementing HR best practices, including job descriptions, onboarding, timekeeping, payroll, and retention strategies.
• Guide providers in establishing strong financial systems, ensuring timely and accurate reporting on revenue, expenses, tuition collection, subsidy reconciliation, payroll management and budgeting.
• Support providers in understanding and accessing telemedicine options and health insurance options available to members.
• Schedule, plan, facilitate and garner participation in monthly membership meetings.
• Track provider participation in membership meetings and ensure providers are maximizing use of to be with peers, build community, and network.
• Promote member use of specialized services offered to members via CCRC and ECLC, such as retirement planning and discounted purchasing.
• Maintain accurate and up-to-date records in both CCMS dashboards and other data systems, ensuring that all coaching interactions, action plans, and provider progress milestones are documented.
• Assist providers to meet federal, state, and local regulations by maintaining accurate and up-to-date child, family, and staff records within the CCMS.
• Review and provide guidance on parent handbooks, fee policies, and enrollment contracts, ensuring that providers clearly communicate tuition expectations, payment schedules, and late payment policies. Support providers in implementing automated invoicing and tuition collection within CCMS to improve cash flow and minimize bad debt.
• Assist providers in using tools within the CCMS to ease subsidy billing and reconciliation processes.
• Support providers in accurately and efficiently tracking and reporting meal service data within CCMS to maximize CACFP revenue.
• Help providers access CCMS features, functions and reports to prepare for licensing inspections, financial audits, and program evaluations.
• Adapt coaching strategies to meet the diverse learning styles, experiences, and needs of child care providers by utilizing adult learning principles.

Offer one-on-one coaching, small group workshops, and peer learning opportunities to ensure that providers effectively understand and apply business automation tools, financial management strategies, and compliance requirements and fully benefit from SFCCN health and mental health well-being offerings.

• Develop and maintain strong, trusting relationships with child care providers and other early childhood and business support organizations.

Facilitate ongoing collaboration by connecting providers with relevant resources, training opportunities, and peer support networks to enhance their business management skills and CCMS utilization Key Competencies Demonstrated ability to work autonomously while adhering to guidelines, accurately manage data entry and filing, prioritize multiple tasks effectively, and maintain a strong attention to detail. : Strong interpersonal and communication skills, providing professional and responsive customer service both in-person, online and via phone. : Ability to navigate and engage with various Council departments to ensure clear communication and seamless collaboration in promoting the Council’s diverse resources, membership opportunities, and services to clients and child care providers. : Professionally represent and uphold the Council’s mission to support the healthy development of children, families, and the community by advancing quality early care and education through: Advocating for policies and resources that enhance the quality, affordability, and accessibility of child care. Increasing awareness of the Council’s programs by actively participating in community events, outreach efforts, and direct engagement through emails and calls. Providing culturally relevant, inclusive, and accessible services through multiple communication channels, including in-person interactions, phone, mail, and email, to support families, child care providers, and community stakeholders. Requirements

• Bachelor’s degree in Business, Early Childhood Education, Program Administration or related field
• Minimum 3 years of experience in early childhood administration, fiscal management, and business automation. Strong working knowledge of Child Care Management Software (CCMS) and business automation solutions. Proficiency in data analysis to inform decision-making. Excellent verbal and written communication skills (bilingual is a plus). Special Considerations
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must have a car, valid driver’s license and minimum $100,000/$300,000 car insurance Disclaimer Clause Job descriptions and specifications are not intended and should not construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job.

Descriptions are intended to be an accurate reflection of the principal requirements of the position. The Child Care Council of Westchester is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating a diverse and inclusive work environment.

Job Type:

Full-time Pay:

$62,000.00 – $67,000.00 per year

Benefits:

Dental insurance Employee assistance program Paid time off Retirement plan Vision insurance

Schedule:

8 hour shift Ability to

Commute:

Scarsdale, NY 10583 (Preferred) Ability to

Relocate:

Scarsdale, NY 10583: Relocate before starting work (Preferred) Willingness to travel: 25% (Preferred)

Work Location:

In person