Receptionist And Post-Closing Assistant Position Available In Lee, Florida

Receptionist And Post-Closing Assistant Bonita Title, Inc. Fort Myers, FL Are you the kind of person who smiles when you answer the phone, keeps a tidy desk even on your busiest day, and loves making a great first impression? If so, we’d love to meet you. At Bonita Title , we’re looking for a warm, poised, and detail-oriented professional to be the face (and voice) of our office. As our Receptionist / Post-Closing Assistant , you’ll set the tone for every client experience and keep our front office operating smoothly — all while managing multiple tasks with grace and professionalism.

Compensation:

$18 – $25 hourly

Responsibilities:

Client Experience & Front Office Duties:

Answer all incoming phone calls promptly and with a friendly, professional tone. Greet guests with warmth, and make them feel comfortable. Escort clients to conference rooms and offer refreshments when appropriate. Verify wire instructions with clients to ensure security and compliance. Create a clean, organized, and welcoming front desk environment at all times. Communicate with empathy and positivity, even under pressure.

Administrative & Escrow Support:

Enter new real estate contracts into our title system with complete accuracy. Track escrow deposits and assist with basic escrow accounting entries. Maintain organized, audit-ready files throughout the closing lifecycle. Provide support to closers with any documentation or file prep they need.

Post-Closing Responsibilities:

Scan, mail, and FedEx signed documents promptly and correctly. Organize and archive closed file packages in accordance with company procedures. Ensure all critical documents are accounted for and correctly filed. Traits of a Top Performer You smile when you speak — even over the phone. You’re naturally helpful, detail-obsessed, and hospitality-driven. You like routine tasks and know that doing them well makes a huge difference. You stay composed and polite, even when things get busy or unpredictable. You understand that accuracy matters just as much as friendliness.

Qualifications:

High school diploma or GED required – some college preferred Administrative support, secretarial, and clerical experience required Exceptional problem solving, customer service, time management, and communications skills Microsoft office experience required, escrow software experience preferred Minimum 2-3 years of previous experience as a residential or commercial escrow assistant About Company At Bonita Title, we believe real estate is about people, not just paperwork. We’re a faith-driven title and escrow company committed to serving clients with integrity, empathy, and excellence. Every closing is more than a transaction — it’s a milestone in someone’s story. We treat each file with the care we’d give our own family, blending top-tier service with genuine compassion. Our team values teamwork, clear communication, and going the extra mile to make the process seamless. We’re here to support clients, partners, and each other as we build stronger communities — one closing at a time.