Front Desk Clerk (Afternoon shift) Position Available In Cole, Missouri

Front Desk Clerk (Afternoon shift) Boys & Girls Club of Jefferson City 1105 Lafayette Street, Jefferson City, MO 65101

TITLE:

Front Desk Clerk

PROFILE SOURCE

Program Professional

REPORTS TO

Unit Director

FLSA STATUS

Non-Exempt

WORK SCHEDULE

Monday – Friday 1-6 PM OR 1-7 PM, depending on Club site.

SALARY RANGE

$14/Hour

PRIMARY FUNCTION

The Front Desk Clerk is responsible for the operation of the front desk at their designated Club site and serve as the primary receptionist for that site during afternoon program hours. This position will greet all Club visitors, control access to secure front entrances, take attendance of youth club members, ensure safe daily check out of club members, and perform light data entry in membership software.

KEY ROLES

(Essential Job Responsibilities):

• Collect Membership Fees when appropriate.
• Answer telephones, providing general information, referring callers to other staff or taking messages as necessary.
• Ensure daily attendance is taken upon child’s arrival as well as upon pick up/delivery home and ensure attendance sheets are turned into the Administrative Assistant/Data Entry Clerk in a timely manner.
• May use data tracking systems to track the average daily attendance (ADA) of participants.
• Provide outstanding customer service to parents and community stakeholders representing the Boys & Girls Club.
• Provide safe and well-coordinated checkout of all Club members daily.
• Perform other related administrative or member relations duties as requested.

RELATIONSHIPS

Internal:

Maintain close daily contact with Club staff (professional and volunteer) and supervisor to receive/provide information, discuss issues, explain guidelines/instructions, instruct and advise/counsel.

External:

Maintain contact with members, families and the public to give and obtain information, either in response to inquiries or as instructed by supervisor.

SKILLS/KNOWLEDGE REQUIRED

§ Good written and verbal communication skills § Good organization skills and attention to detail § Strong customer relations skills § Able to maintain strict confidentiality

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Job Type:

Part-time Pay:

$14.00 per hour

Schedule:

Monday to

Friday Work Location:

In person