PBX Operator| Sheraton Raleigh Position Available In Wake, North Carolina

PBX Operator| Sheraton Raleigh Sheraton Raleigh – 2.8

Raleigh, NC Job Details Full-time Estimated:

$29.3K – $32.9K a year 21 hours ago Qualifications Customer service High school diploma or GED Entry level

Full Job Description What You’ll Do:

You will be at the center of the hotel’s universe-the front office. As the PBX Operator, you’ll be at the center of all hotel communications – and you’ll coordinate all of it. From assisting with external calls to internal calls to facilitating emergency procedures, the PBX Operator plays a vital role in the hotel’s communications network. Here are some of the tasks you’ll be responsible for on a daily basis: Promptly answer telephone calls and greet callers with a positive and clear voice. Receive wake-up call information and input into the automated wake-up system Act as dispatcher for security, guest services, and property operations associates. Provide timely information via paging system and two-way radios to associates in response to emergencies and guest requests. Redirect calls as needed.

Where You’ve Been:

We’re looking for someone with a High School diploma (or equivalent) and preferably three to six months of customer service experience. Most importantly, you’re someone who can communicate with guests and associates in a professional and positive manner at all times.

When You’re Here:

Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.