IT Business Analyst Position Available In Orange, Florida

IT Business Analyst GLOTECH, Inc. sick time, 401(k) United States, Florida, Orlando 6240 Sea Harbor Drive (Show on map) Jun 19, 2025 IT Business Analyst
Job Locations US-FL-Orlando Job

ID 2024-1923

# of Openings 1 Category Business Analysis Overview GLOTECH, Inc., founded in 1995, is a privately and minority-owned company serving military, federal and commercial clients. We are a successful Information Technology firm with a large staff currently providing superior information technology and advanced engineering services around the world. Our success is built on attracting and retaining quality staff through a highly competitive benefits package with a special focus on continuing career development and corporate financial support. We also maintain a collegial working environment and offer our staff opportunities to improve and enhance their skills. GLOTECH is committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure and maintain a work/life balance. We provide medical dental and vision care, disability insurance (short and long term), Life & AD&D Insurance, Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement), and Employee Assistance Programs. Additionally, we provide Annual Leave, Sick Leave, Holiday Pay, Educational Assistance, Certification /Training Reimbursement, and a 401(k)-retirement savings contribution plan (with employer match). Responsibilities GLOTECH, Inc. is seeking a Business Analyst to support the corporate office of United Parks & Resorts located in Orlando, Florida. The Business Analyst plays an integral role from concept to closure of high profile projects. The Business Analyst focuses on gathering, understanding, analyzing and managing business requirements, and converting them into useable system specifications and communicate those so that IT team members can gave a clear understanding of the business need. The Business Analyst strives in providing more detailed project objectives; business needs, business analysis; structured, clear, useable requirements; requirement feasibility and risk analysis; tradeoff analysis; and cost-benefit analysis. Act as liaison between business stakeholders and delivery team to ensure viable solutions are delivered
Understand needs of multiple stakeholders and facilitate negotiation into one project scope
Build business relationships both across the enterprise and within the technology team
Identify current and future state business processes and become subject matter expert
Lead design/requirements review meetings.
Assist with daily stand-ups, grooming sessions and other Scrum ceremonies with the delivery team
Follow PMO best practices and create necessary artifacts for project facilitation
Translate requirements into functional documents such as RFP, use cases and wire frames to help the business envision the future state and define scope
Participate in system deployments and providing hands-on support during hypercare periods
Evaluate vendors and help ensure their solutions are viable for successful in deployments
Develop system test plans, objectives, and cases/scripts and participate in testing activities (when needed)
Track issues, risks and action items to resolution
Assist in triaging support issues and participate in system outage resolutions
Participate in on-call rotations, triaging after-hours or weekend issues, assessing severity and impact, and coordinating with leadership for resolution
Manage a list of enhancements and help facilitate improvements to existing solutions Qualifications Minimum of 3 years’ experience in an IT Business Analyst role
Bachelor’s degree in Information Systems or related field or 3 years progressive work experience
Must be detailed oriented with excellent problem solving skills
Must have strong verbal and written communication skills
Must be proficient with the Microsoft products (Visio, SharePoint, Office, OneNote)
Previous hospitality or theme park experience is desirable

Skills & Key Competencies:

Strong experience in requirements elicitation and analysis
Proficiency in creating use cases, user stories, and test case identification
Excellent communication skills for interacting with stakeholders, teams, and leadership
Knowledge of deployment processes, change management, and release planning
Experience supporting User Acceptance Testing (UAT) and addressing business queries
Ability to create and maintain detailed project documentation
Familiarity with Scrum methodologies and participation in Scrum ceremonies
Strong problem-solving skills, including root cause analysis and production issue triage
Experience with continuous improvement processes and gap analysis
Proficient in tools for project management, documentation, and communication GLOTECH, Inc. is an Equal Opportunity/Affirmative Action Employer – Minorities/Females/Protected Veterans/Individuals with Disabilities.