Business Analyst I Position Available In Essex, Massachusetts

Job Listing ID:

4296909

Job Title:

Business Analyst I Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

06/21/2025

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly.
(Obtain the contact information to print or add to your jobs.)

Job Summary:

Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients. Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises. The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities! _________________________________________________________ About the

Role:

The Business Analyst for Sales Operations and Sales Enablement is a pivotal role within Windstream, dedicated to advancing the success of our sales organization. This position involves the creation, documentation, management, implementation, and support of sales systems and enhancements. By optimizing process flows and providing insightful analytics, the Business Analyst will empower our sales teams to achieve their goals efficiently and effectively.

What You’ll Do:

Contract Renewal Management:

You will manage and respond to requests from internal Sales teams, focusing on contract renewal agreements for existing Windstream customers. This includes evaluating customer attributes and current conditions to establish appropriate terms for renewal within existing guidelines. You’ll be responsible for creating renewal contracts using established templates and tools.

Cross-Functional Support:

Engage in cross-training with team members to provide support across various functions.

This may include:

Handling and processing renewal agreements post-customer signature. Generating reports related to program and renewal performance. Supporting activities for account governance and compliance. Testing new program enhancements and data rollouts. Participating in special projects designed to bolster sales and revenue enablement.

Sales System Enhancement:

Document and implement enhancements to sales systems, ensuring the systems meet evolving business needs and improve overall sales operations.

Data Analysis and Reporting:

Utilize analytics to provide actionable insights into sales processes and performance, driving informed decision-making and strategic planning.

Process Optimization:

Analyze and refine process flows to enhance operational efficiency and support seamless sales operations.

Qualifications:

Educational Background:

A college degree is required, with 3-5 years of professional experience in a relevant field.

Technical Skills:

Preferably, you will have knowledge of and experience with Windstream’s systems, allowing you to effectively navigate and leverage these tools in your role.

Analytical Skills:

Strong analytical capabilities to assess data and trends, contributing to effective decision-making and strategy formulation.

Communication Skills:

Excellent communication skills to articulate processes, strategies, and insights clearly and effectively across teams.

Collaboration:

Ability to work collaboratively with cross-functional teams, fostering a cooperative environment to achieve common goals. _________________________________________________________

Our Benefits:

Medical, Dental, Vision Insurance Plans 401K Plan Health & Flexible Savings Acco…

Job Classification:

Management Analysts Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A