Business Systems Analyst 2 (NY HELPS) – 3480 Position Available In Albany, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP Yes The agency in which the vacancy exists. Agency Health, Department of The job title for the vacancy. Title Business Systems Analyst 2 (NY HELPS) – 3480 The job title for the vacancy. Occupational Category Other Professional Careers The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade 23 The collective bargaining unit to which this vacancy is assigned. Bargaining Unit PS&T – Professional, Scientific, and Technical (PEF) The minimum and maximum of the salary range for this vacancy. Salary Range From $86681 to $109650 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 10% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 9 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 5 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? Yes The county in which the vacancy is located. County Albany The street address where the vacancy is located. Street Address The Bureau of Vital Records 800 N. Pearl Street The city where the vacancy is located. City Albany The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 12204 The duties that the incumbent of the vacancy will be expected to perform. Duties Description This position will be responsible for performing business systems analysis to define and develop requirements for new and existing information technology systems and business processes within Vital Records. The incumbent will be critical to the new systems infrastructure, for their knowledge and expertise to analyze, evaluate and recommend improvements as the bureau modernizes systems, and solutions, to support overall bureau strategies. The incumbent will also create and document system requirements, define scope and objectives, and create system specifications that drive system modernization, development and implementation. The minimum qualifications required for this vacancy.

Minimum Qualifications Permanent Transfer:

Current Department of Health (DOH) employee with one year or more of permanent or contingent-permanent, competitive service as a Business Systems Analyst 2 (G23); OR current NYS employee with one year or more of permanent or contingent-permanent, competitive service in a title eligible to transfer to a Business Systems Analyst 2 (G23) under Section 52.6, Section 70.1, or Section 70.4 of the Civil Service Law .

• Open Competitive:

  Either A. a bachelor’s or higher degree AND three years of business analysis

• experience where your primary duty was performing three of the five following activities: Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.

g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions); Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis); Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis); Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders. Or B. a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification

• AND one year of business analysis
• experience where your primary duty was performing three of the five activities listed above. Or C. possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.
• For the purposes of the above open competitive qualifications, business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system.

• Information regarding IIBA certification can be found at: http://www.

iiba.org/Certification/certificationlevels.aspx(External Link). Examples of non-qualifying experience include but ARE NOT limited to: Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources; Responsibility limited to forms design and changes to forms; Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc; Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming; Development of instructional materials and classroom training; Help desk duties including troubleshooting, resolving user issues, and providing customer service.

Preferred Qualifications:

Demonstrated experience with business analysis standards as defined in Business Analysis Body of Knowledge (BABOK). 3-5 years of experience with system configuration, User Acceptance Testing, creating process flow diagrams, standard operating procedure creation. Excellent verbal and written communication skills. Additional comments regarding the vacancy. Additional Comments Permanent, competitive, full-time. Transfer candidates may be asked for SSN to verify title history and eligibility. This position is part of the

NYS HELPS

program. No examination is required. This position may require travel throughout New York State including overnights to areas not served by public transportation. We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more.

.. NYS Department of Health does not participate in E-Verify and does not sponsor visa applications. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name Human Resources Management Group, NMH/BSA2/3480 The telephone number to use for questions about this vacancy. Telephone 518-486-1812 The fax to use for this vacancy. Fax 518-473-3395 Email address for emailing applications, or to ask questions about this vacancy. Email Address resume@health.ny.gov Address The street address of the contact for this vacancy. Street Room 2217, Corning Tower Building, Empire State Plaza The city for the contact for this vacancy. City Albany The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 12237 Instructions for potential applicants. Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resume@health.ny.gov, with Reference

NMH/BSA 2/3480

included in the subject line or by mail to Human Resources Management Group, NMH/BSA 2/3480 Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position. Resumes will be accepted until July 9, 2025.