Business Process Solutions Analyst Position Available In Richmond, New York

Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and more. We are the region’s locally headquartered bank and wealth management company. We are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve. We Stand For Service® is more than part of our name, it’s our mission and our purpose. The Business Process Solutions Analyst will partner with stakeholders across the bank in analyzing and optimizing internal processes through data analysis, process mapping and recommending process-related or technological solutions to improve process effectiveness and assist the business with reporting requests to manage their operations. Reporting requests can include enhancements to current reports and/or ad hoc requests. The Business Process Solutions Analyst will be responsible for monitoring the effectiveness and implementation of initiative solutions and communicating with stakeholders through automated Power BI dashboards. The incumbent will use Microsoft Power Platform components to connect to various sources such as SQL, SharePoint, Excel, and web services. In addition, the Business Process Solutions Analyst will be expected to complete and deliver work in a timely manner, while ensuring that the SDLC lifecycle is maintained. WSFS Bank will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from WSFS Bank now or in the future in order to retain their authorization to work in the United States.

Job Responsibilities:

Collaborate with business SMEs to identify process inefficiencies and areas for improvement, including business discovery, gathering, and documenting business requirements, implementing process changes and monitoring progress through effective reporting. Analyze business process workflows and develop current and future state process maps to visualize and communicate process changes. Utilize Six Sigma improvement methodology to streamline operations and address process inefficiencies. Create technical specification documentation, standard operating procedures, and user guides specific to the SDLC lifecycle. Create reports to identify trends, key findings, root causes of process inefficiencies, and recommendations to stakeholders. Develop and lead reporting requests from departments to assist with managing daily operations. Facilitate Kaizen workshops to drive decision-making process improvement efficiencies. Lead end-to-end functional analysis and translate requirements into detail for developers and translate information into general understanding for end users.

Minimum Qualifications:

Bachelor’s degree in Business, MIS, or related technology discipline or equivalent combination of education and experience. Minimum of 3 years’ experience and knowledge as a business process analyst. Banking and/or financial services industry experience preferred. Minimum of 3 years’ experience with Microsoft Power Platform required. Six Sigma process improvement experience preferred. Six Sigma certification a plus. Knowledge of Business Process Modeling Notation and DocuSign preferred. Must have the ability to understand cross-functional systems and translate business requests into technical requirements to determine the best process solutions. Must have strong analytical and creative problem solving, communication, interpersonal skills. WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. At WSFS Bank we empower our Associates to forge the careers of their dreams, we guide our Customers to secure their financial futures, and we actively support our Communities so they can fully thrive. We know that when we work together and move forward with purpose a brighter path to the future lies ahead for our Associates, our Customers, and the Communities we serve. WSFS Financial Corporation (WSFS) is a multibillion-dollar financial services company. Its primary subsidiary, WSFS Bank, is the oldest and largest locally-headquartered bank and trust company in the Greater Philadelphia and Delaware region. As of March 31, 2023, WSFS Financial Corporation had $20.3 billion in assets on its balance sheet and $65.6 billion in assets under management and administration. WSFS operates from 119 offices, 92 of which are banking offices, located in Pennsylvania (61), Delaware (39), New Jersey (17), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking, cash management and trust and wealth management. Other subsidiaries or divisions include Arrow Land Transfer, Bryn Mawr Capital Management, LLC, Bryn Mawr Trust®, The Bryn Mawr Trust Company of Delaware, Cash Connect®, NewLane Finance®, Powdermill® Financial Solutions, WSFS Institutional Services®, WSFS Mortgage®, and WSFS Wealth® Investments. Serving the Greater Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name.