Dispatcher Position Available In Palm Beach, Florida

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.

• JOB RESPONSIBILITIES

• Dispatching/Paperwork
• + Provides consistent support by dispatching resources to meet the needs of client families + Receives first call information and initiates the resources required for dispatch + Processes removal paperwork + Assists with recording keeping of embalming documentation as required + Ensures that vehicles and associates are dispatched in accordance with company standards.

Dispatch services may include:

+ Removals + Visitations + Transfers of casketed decedent and/or remains to final dispositions + Decedent memorial services

• Scheduling
• + Schedules activities for both the internal staff as well as market locations + Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include: + Removals + Visitations + Transfers of casketed decedent and/or remains to final dispositions + Decedent memorial services + Maintains in-house scheduling of location resources + Schedules sufficient resources to meet market commitments •Customer Service•+ Demonstrates a commitment to internal and external customer service while serving the Company’s families exceptionally well + Builds and maintains strong relationships by promoting a team atmosphere + Communicates with location associates, including directors, managers and other staff members to mitigate confusion and misunderstanding + Leads by example while staying engaged and supportive of company initiatives •Manage Inventory (Location specific)•+ Takes and places orders for necessary supplies + Manages inventory for caskets and cremation containers for the market, including receiving requests and making orders, as required + Order additional general supplies at the direction of the location management.

+ Performs other duties as directed by management

• MINIMUM REQUIREMENTS

• Education
• + High school diploma or GED equivalent
• Licenses
• + Current valid driver’s license may be required
• Experience
• + Minimum of six (6) months scheduling or logistics experience
• Knowledge, Skills and Abilities
• + Knowledge of the company’s service promise, services, capabilities, policies procedures and practices to effectively manage various location needs + Ability to resolve issues in accordance with company goals and objectives + Excellent communication skills and interpersonal skills + Ability to prioritize and organize effectively with a keen sense to detail + Ability to work in a fast paced, high pressure environment + Ability to multi-task using multiple software programs simultaneously + Ability to communicate with associates, customers, supplies in person or by phone + Solid knowledge of computers, MS Office, e-mail, internet and other software required or willingness to learn + Good driving record

Postal Code:

33407 Category (Portal Searching):

Operations Job Location:

US-FL –

West Palm Beach Job Profile ID:

F00211

Time Type:

Full time

Location Name:

West Palm Crematory