Customer Service & Logistics Specialist – R0399194-4330 Position Available In Washington, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4462426

• Certain roles at Tyson require background checks. If you are offered aposition that requires a background check you will be providedadditional documentation to complete once an offer has been extended.

• Job Details:

• Summary:

• The Customer Service & Logistics Specialist has primary responsibilityfor managing the relationship between the customer and the Supply Chainwith respect to their assigned accounts.

This process begins with theplacement of an order and continues through receipt of final payment forthat order. The Customer Service & Logistics Specialist manages thisrelationship by: a) becoming intimately familiar with the customer’sorganization, product needs, processes and procedures; b) analyzinghistorical data and account trends; and c) partnering with the Salesteam to provide the highest level of customer service to all accounts.

This information is then used to design efficient and cost-effectivebusiness solutions for the benefit of both the customer and Tyson Foods.

• Additional Responsibilities Include:

• Serves as the primary contact between Tyson Foods Supply Chain and theassigned external customer(s), responsible for all aspects of therelationship including receipt of customer orders as well as promptresolution of any issues which may arise throughout the order to cashcycle; works to strengthen Tyson Foods’ relationship with externalcustomers through regular communication, customer visits, and byexpanding relationships with key contacts throughout customer’sorganizations; establishes and maintains positive, effectiverelationships with key internal contacts; utilizes SAP order managementsystem to process customer orders and to monitor compliance of allassigned accounts; maintains knowledge of all internal Tyson Foodspolicies, procedures and software applications; maintains knowledge ofexternal customer’s organizational structure, procedures and all otherpertinent information; utilizes available resources to identify costeffective, supply chain efficiencies to best service the needs of TysonFoods and the customer; identifies and implements creative solutions toresolve issues which negatively impact any aspect of the order-to-cashcycle, Tyson Foods relationship with its customers and/or accuratedelivery of products to external customers.
• Vendor Managed Inventory (VMI) accounts
• Manage the supply chain for VMI customer(s) meeting or exceedingcustomer turns and service requirements; monitor customer inventorypositions, generate and manage order writing activities, reconcileexception orders and analyze data to review customer promotions andtrends.
• Requirements

• Education:

• Bachelor’s degree or equivalent work experience

• Experience:

• 1•3 years’ business experience•Computer Skills•: Proficient with MS Office applications required; SAP skills preferred•

Communication Skills:

• Strong written, oral and interpersonal skills; Conflict Management skills; Ability to multi-task; Positive attitude; Problem Solving skills; Negotiation skills

• Supervisory:

• N/A•

Travel:

• The position requires domestic travel for customer meetings; normal travel is approximately 2-3 times per year

• Scope Data:

• The Customer Service & Logistics Specialist in this organization supports a specific customer base within a geographical region for order management for all Retail, Foodservice, and National Account customers.

• Relocation Assistance Eligible:

• No•

Work Shift:

• 1ST SHIFT (United States of America)Hourly Applicants ONLY
• You must complete the task after submitting yourapplication to provide additional information to be considered foremployment.

Tyson is an Equa Opportunity Employer. All qualified applicants will beconsidered without regard to race, national origin, color, religion,age, genetics, sex, sexual orientation, gender identity, disability orveteran status.

We provide our team members and their families with paid time off;401(k) plans; affordable health, life, dental, vision and prescriptiondrug benefits; and more.

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Unsolicited Assistance:

Tyson Foods and its subsidiaries do not acceptunsolicited support from external recruitment vendors for open positionswithin the United States. Any resumes or candidate profiles submitted byrecruitment vendors or headhunters to any employee or applicant trackingsystem at Tyson Foods or its subsidiaries, without a valid writtenrequest and search agreement approved by HR, will be considered theproperty of Tyson Foods. No fees will be paid if the candidate is hireddue to an unsolicited referral.