Transportation Project Coordinator Position Available In Cortland, New York

Transportation Project Coordinator Seven Valleys Health Coalition Cortland, NY 13045

• Hybrid work Position Overview Seven Valleys Health Coalition (SVHC) is seeking a detail-oriented and collaborative Transportation Project Coordinator to join our team.

This full-time position will support SVHC’s role in the regional social care networks as part of the 1115 Medicaid Waiver. This position’s primary role will be delivering enhanced transportation services to eligible Medicaid Members. This position will serve Medicaid Members with an identified transportation social care need. The Transportation Project Coordinator will provide enhanced transportation services, including public and private transportation coordination. Depending on eligibility and need, Members may be referred to Social Care Network programs or to other local, state, and federal programs. In addition to Medicaid screening and navigation, this position works with other social supports program staff to strategically plan and implement SVHC programs The ideal candidate will have some background in case management, customer service, or project management, experience working with individuals from diverse backgrounds, strong written and verbal communication skills, and be extremely organized. Primary Responsibilities Enhanced HRSN Service Coordination – 85%

• Receive Medicaid Member referrals or direct inquiries, establishing connection and rapport with clients. Gain an understanding of client needs and how to support them, depending on eligibility and services available.
• Conduct social care screenings of Medicaid Members using a standardized screening tool. Record results of the screening in the Social Care Network data platform.
• Conduct eligibility assessments of Medicaid Members to determine if they qualify for additional services through the Social Care Network. Eligibility assessment may include gathering information from the Member, healthcare providers, or other sources.
• Build relationships with community partners to ensure access to a wide range of transportation social services.
• Develop the internal systems and workflow for transportation services.
• Ensure transportation referrals are completed and documented for waiver requirements and guidelines.
• Maintain detailed records of client interactions, documenting progress, and generating reports on service utilization.
• Stay up to date with Medicaid related funding, 1115 waiver requirements, and other policy changes.
• Maintain and adhere to all confidentiality requirements.
• Complete all training requirements for the Unite Us platform and waiver compliance Other – 15%
• Attend all staff and supervisor 1:1 meetings.
• Participate in outreach and networking efforts as directed by Executive Director.
• Other duties as assigned by the Executive Director. Qualifications
• Bachelor’s degree in a related field preferred
• Experience with case management or social care needs coordination preferred
• Strong computer skills and proficiency in Microsoft Office and Google Suite
• Excellent organizational and clerical experience
• Effective communication skills, both written and verbal
• Customer service experience with a focus on phone etiquette
• Experience with data entry, filing, and calendar management
• Bilingual candidates are encouraged to apply Join Our Team If you’re looking to make a meaningful impact in your community while working in a dynamic and supportive environment, we encourage you to apply.

At SVHC, we value creativity, collaboration, and a strong commitment to public health.

Job Type:

Full-time Pay:

$19.50 – $21.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Health savings account Paid time off Professional development assistance Vision insurance

Schedule:

8 hour shift Monday to Friday People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in Cortland, New York 13045