Project Fulfillment Representative Position Available In Lancaster, Pennsylvania

Project Fulfillment Representative 2.9 2.9 out of 5 stars Lititz, PA 17543 • Hybrid work Job Summary Are you ready to be at the heart of high-impact, fast-moving projects that power some of the biggest names in the food service industry? As a Project Fulfillment Representative, you won’t just check boxes, you’ll drive momentum. From coordinating large-scale projects to troubleshooting urgent fulfillment issues, your day-to-day will be anything but ordinary. You’ll gain hands-on experience in logistics, data analysis, and partner collaboration, all while learning from a team of industry experts. If you’re looking for a role where your voice matters, your ideas shape outcomes, and your work has a direct effect on success, this is it! Step into a role where operational excellence meets real-world impact.

Responsibilities Project Sourcing & Execution:

Support the planning and execution of complex, large-scale fulfillment projects which will primarily be New Store/Restaurant Opening Projects. These involve consolidating inventory from multiple warehouses within our distribution network into a single location to build a comprehensive package that includes essential supplies for opening a new store location for all partner types. Additional projects may include reinvestments, express store launches, and specialty rollouts. Communicate with

Stakeholders:

Serve as the primary point of contact between Project Management, Fulfillment, and Distribution teams to align timelines, clarify expectations, and proactively resolve any issues that could impact order accuracy or delivery. You’ll communicate directly with project stakeholders primarily via email to provide timely updates, respond to inquiries, and address concerns, all while maintaining a professional and approachable tone.

Manage Project Inventory:

Track product availability across multiple sources and systems, identify potential shortages or disruptions, and contribute to inventory allocation decisions that drive accuracy, efficiency, and on-time project completion.

Operational & Administrative Support:

Prepare and maintain detailed project documentation including packing lists, shipment trackers, and stakeholder status reports while ensuring data accuracy across internal systems. Review and approve freight invoices for accuracy and compliance, supporting informed operational decision-making.

Process Improvement & Innovation:

Actively seek out opportunities to streamline processes, enhance operational efficiencies, and improve overall customer satisfaction. This may involve collaborating with a dedicated programming team to develop and implement automation solutions or process improvements.

Learn and Grow:

Gain exposure to logistics best practices, third-party logistics (3PL) processes, and project planning. Develop foundational skills in operations and supply chain management. Physical Requirements Work is performed while sitting/standing and interfacing with a personal computer. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires occasional bending, squatting, crawling, climbing, and reaching. Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Remote Work Qualifications Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only. Experience Experience in customer service, logistics, supply chain, or another related field is preferred but not required for this entry-level position. Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills Strong verbal and written communication skills; ability to explain technical and complex concepts simply and concisely to ensure ease of understanding Strong emotional intelligence required with the ability to connect with others in-person and remotely Strong analytical and problem-solving skills Ability to work independently and within a team Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment Service leadership approach with a demonstrated desire to exceed expectations Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence Company Overview An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs. Benefits Medical Vision Dental PTO Paid Maternity Leave Paid Parental Leave Life Insurance Disability Dependent Care FSA 401(k) matching Employee Assistance Program Wellness Incentives Company Discounts AT&T & Verizon Discount Bonus Opportunities Available at HQ Locations Only On-Site Fitness Centers Dog-friendly Offices