Product Operations Analyst- English and Spanish are must have Position Available In Suffolk, Massachusetts
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Job Description
Product Operations Analyst- English and Spanish are must have
Job Description
Manage Intake Process (Support/Issue Requests): Provide direct support to the product owner by managing and resolving support and issue requests.
System Management & Administration:
RBAC/permissions management, AD Group management, various system configurations.
User Acceptance Testing (UAT): Develop and execute UAT plans to ensure solutions meet the defined requirements and are ready for deployment.
End User Training:
Create and deliver comprehensive training documentation and materials to ensure end-users are well-equipped to utilize new tools and systems.
App Rollout/Deployment Coordination:
Coordinate the deployment of applications and hardware on the production floor, ensuring minimal disruption to manufacturing operations.
User Insights, Experimentation & Support Requirements Gathering:
Support the Product team in making informed decisions based on a deeper understanding of user needs and behaviors.
Cross-Functional Collaboration:
Work closely with product management, engineering, IT, and manufacturing teams to ensure alignment and successful project execution.
Data Analysis:
Analyze data to provide insights and recommendations to ensure alignment to business objectives, support data-driven decision making and continuous improvement initiatives.
Reporting:
Develop and maintain dashboards and reports to track key performance indicators (KPIs) and project progress
Qualifications
Experience:
3 to 8 years of experience in product operations, business analysis, or a related field, preferably within a manufacturing environment.
Education:
Bachelor’s degree in business, Engineering, Data Science, or a related discipline.
Skills:
Strong analytical, problem-solving, product documentation, device configuration/testing, and communication skills. Proficiency in data analysis tools and project management software (e.g., MS Tools, Asana, ADO).
Attributes:
Detail-oriented, proactive, and able to work in a fast-paced environment. Ability to translate complex technical concepts into user-friendly documentation.
Regards,
Raj Dakshinapu | Recruiter, Dotcom Team LLC
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Dice Id:
10361906
Position Id:
8678446
