Operations Manager Position Available In Fulton, Georgia

Operations Manager Fracht

USA – 3.9

Atlanta, GA Job Details Full-time Estimated:

$84.1K – $108K a year 1 day ago Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Management Customer service Microsoft Office 8 years Bachelor’s degree Computer skills Senior level Communication skills Full Job Description

POSITION OVERVIEW

Leads and manage all aspects of Ocean Export high-volume supply chain logistics and freight operations. Responsible for the financial performance, profitability, service delivery, client retention, new business growth, and operational excellence of the branch while maintaining a client-centric focus. Works to achieve both individual and company goals and objectives while maximizing profitability thru efficient customer service.

KNOWLEDGE SKILLS REQURED

Integrity Adhere to Fracht’s Core Values and Vision . Ability to operate in an open and honest manner and achieve a trusting and reliable relationship with team members, customers, and vendors. Ability to accept mistakes and learn from them without apportioning blame. Flexibility Learn and keep up to date with new developments, procedures, and regulations. Work efficiently in an environment with multiple shifting priorities. Communication Effectively listen and communicate clearly with team members, customers, and vendors. Ability to interpret and disseminate information promptly. Problem Solving Measure effectiveness in understanding problems and making timely practical decisions. Ability to work well in groups and/or individually to develop alternative solutions. Accountability Justify responsible actions and decisions to management. Be a reliable team player who can make accurate decisions with sense of urgency.

DUTIES AND RESPONSIBILITIES

Supervisory management responsibilities for both import and export employees and their daily work and work schedules. Responsible for operational decisions without approval other than VIP contract clients. Manages updates and communicates new requirements in CargoWise. Conduct annual performance evaluations and review for all staff within the division and create individual training and development that address needs and expectations. Manages high volume accounts as tasked. Implements new procedures needed for KPI reporting working with task force and/or CargoWise team. Responsible for interviewing all new hires, implements disciplinary measure as needed, informs Human Resources (HR) of any escalating incidents. Ensuring that policies and procedures set forth by the company are followed. Responsible for the development and engagement of all staff.

EDUCATION AND/OR WORK EXPERIENCE REQUIRED

Successful completion of a bachelor’s degree or equivalent, plus additional job-related coursework or specialized training. 8+ years industry experience, specific to Ocean Export/Import shipment 5+ Years staff management Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office – Word, Excel, and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

PHYSICAL REQUIREMENTS

Safely and successfully performs the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards. Must be able to lift and carry up to 20 lbs. Must be able to sit for prolonged period of time in office environment, desk setting Must be able to talk, listen and speak clearly on telephone.

Diversity and Inclusion:

We believe in creating an inclusive environment where everyone feels empowered and supported. We encourage individuals of all backgrounds, identities, and abilities to apply. We are committed to diversity and are proud to be an equal opportunity employer.