Chick-fil-A Director of Operations Position Available In Rockland, New York

Chick-fil-A Director of Operations 3.8 3.8 out of 5 stars 70 E Route 59, Nanuet, NY 10954

Company:

Chick-fil-A Nanuet Operator Ellie Kim, a seasoned Operator with nearly 20 years of experience and opening a Brand New Store Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America’s Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America’s Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance Paid Vacation 401k Retirement Plan Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Overtime Available Opportunity We are seeking a passionate and driven Director of Operations to join our team at Chick-fil-A Nanuet . This is a hands-on leadership position focused on delivering operational excellence, leading dynamic teams, and ensuring a remarkable guest experience. You will play a key role in launching and leading one of Chick-fil-A’s newest locations under the guidance of a deeply experienced Operator. Your Impact Lead day-to-day restaurant operations, including FOH, BOH, and drive-thru Manage scheduling, food safety compliance, and labor optimization Build, coach, and hold accountable high-performance teams of 25+ Deliver operational excellence through hands-on, “coach-player” leadership Drive guest satisfaction by ensuring consistent, high-quality service Collaborate with department leaders to align goals and share best practices Solve problems in real time and drive solutions that increase productivity Train and develop team members into future leaders Lead through unpredictable Northeast weather conditions—ensuring smooth drive-thru and curbside experiences Reinforce company culture rooted in Chick-fil-A’s core values Background Profile 2+ years of Leadership experience (restaurant or hospitality industry preferred) Bachelor’s Degree or 5+ years of relevant experience Strong understanding of food safety standards, labor planning, and shift operations Deep alignment with Chick-fil-A’s values of Teamwork, Integrity, Excellence, and Humility Familiarity with performance metrics and operations-based decision-making and you will be contacted ASAP . #

DPLS Job Type:

Full-time Pay:

$80,000.00 – $91,520.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

10 hour shift 8 hour shift Monday to Friday Weekends as needed Application Question(s): Do you have 2 or more years of experience in a leadership role within a restaurant or hospitality setting? Do you have experience managing drive-thru or high-volume service operations? Are you available to work 45-50 hours per week, including evenings or weekends? Ability to

Commute:

Nanuet, NY 10954 (Required)

Work Location:

In person