County Children Youth Families Program Specialist 2, Quality Assurance (LG) – Blair Co C&Y Position Available In [Unknown county], Pennsylvania

County Children Youth Families Program Specialist 2, Quality Assurance (LG)

• Blair Co C&Y Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4975434) Apply  County Children Youth Families Program Specialist 2, Quality Assurance (LG)
• Blair Co C&Y Salary $57,319.60
• $60,836.

88 Annually Location Blair County, PA Job Type Civil Service Permanent Full-Time Job Number

CS-2025-27816-L0748

Department Local Government Division HS Blair Co Child Welfare Serv Opening Date 06/23/2025 Closing Date 7/6/2025 11:59 PM Eastern Job Code L0748 Position Number 80004254 Union Non-Union Bargaining Unit LG Pay Group LG Bureau / Division Code 88212707 Bureau / Division Blair County Children, Youth & Families Worksite Address 423 Allegheny Street City Hollidaysburg, Pennsylvania Zip Code 16648 Contact Name Sandra Wharton; Shannon Tucker Contact Phone 814.693.3130 Contact Email swharton@blairco.org; stucker@blairco.org + Description + Benefits + Questions

THE POSITION

Do you want to help guide new staff members to be their best selves with a team that provides the resources needed to strengthen families and assure the safety, permanency, and well-being of the children? Blair County Children, Youth, and Families is looking for a Program Specialist join our leadership team. Apply now, achieve your career goals, and together we can make a lasting, positive difference!

DESCRIPTION OF WORK

This Program Specialist is a member of the leadership team coordinating the agency’s Continuous Quality Improvement Unit and serves as the training liaison for the agency by mentoring, training, and shadowing staff. You will coach and guide professionals to effectively engage with the people they work and partner with, maintaining a strength-based and respectful attitude at all times. This includes participating in interviews for caseworkers and casework supervisors, providing input for selection, and coordinating and establishing schedules for newly hired staff to shadow and train beside seasoned casework staff in the field and office. You will also support our agency by providing information to the community about the agency’s mission, vision, and values through events and trainings; attend committees and meetings; and relay vital information back to the agency. Work also involves performing other related duties as assigned or directed and could possibly share responsibility for supervisor emergency duty coverage. Take your career to the next level with a team that values safety, permanency, and well-being while making an impact through promoting strong families and organizational excellence!

Work Schedule and Additional Information:

+ Full-time employment + Work hours are 8:00 AM to 4:00 PM, Monday

• Friday, with a 60-minute lunch.

+ Overnight travel and attendance at local, state, and regional trainings as required. +

Telework:

You will not have the option to telework in this position. +

Salary:

In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Children, Youth and Families Program Specialist 1;or + Three years of professional level experience in the field of children, youth and families; and a bachelor’s degree;or + Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions.

Legal Requirements:

+ You must pass a background investigation. + A conditional offer of employment will require drug screening. + This position falls under the provisions of the Child Protective Services Law. + Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance. How to

Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov . Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package. 01 Have you been employed by a Pennsylvania local government agency in a civil service covered position as a Children, Youth and Families Program Specialist 1 for one or more years full-time? + Yes + No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time professional experience in the field of children, youth and families do you possess? + 3 or more years + 2 but less than 3 years + 1 but less than 2 years + Less than 1 year + None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much graduate coursework have you completed in the behavioral, social, or habilitative sciences, community planning, community organization, or a related field? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the “Attachments” tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the “Attachments” tab on the left. You will not be able to add a document to the application after it has been submitted. + 60 or more credits + 30 but less than 60 credits + Less than 30 credits + None 06 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each question carefully. Determine and select which “Level of Performance” most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.

The “Level of Performance” you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.

In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the “Yes” button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 07 WORK

BEHAVIOR 1

• PROGRAM

DEVELOPMENT

Conducts needs assessments and develops program objectives, plans, policies, and procedures by conceptualizing service delivery methods, planning the timeline for program start-up, determining program organizational structures and ensuring overall program effectiveness and compliance with federal and state laws, state and county guidelines and regulations, and county contractual agreements. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience as a lead

CONDUCTING NEEDS

ASSESSMENTS or

DEVELOPING PROGRAM OBJECTIVES, PLANS, AND PROCEDURES

by conceptualizing service delivery methods, planning the timeline for program start-up, determining program organizational structures and ensuring overall program effectiveness and compliance with federal and state laws, state and county guidelines and regulations, and county contractual agreements. + B. I have experience as a member of a team

COMPILING AND ANALYZING PROGRAM DATA FOR NEEDS ASSESSMENTS, REVIEWING EXISTIG OR PREVIOUS PROGRAM

DATA, interpreting regulations to ensure program compliance, analyzing the impact on business functions and program recipients. + C. I have experience

PROVIDING DATA FOR PROGRAM PLANS, DEVELOPING DATA COLLECTION

METHODS, and testing proposed ideas as a supporting member of a team working to develop new programs and initiatives. + D. I have NO experience or training related to the work behavior above. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to program development. + Your level of responsibility. 09 WORK

BEHAVIOR 2

• PROGRAM

EVALUATION

Reviews, analyzes, and monitors the effectiveness of programs in meeting goals and objectives by reviewing documentation such as strategic plans, service utilization and development reports, and financial reports; compiling findings to assess whether programs operate cost effectively, explore programmatic or fiscal effects and implications of policy decision or proposed policy changes, and assure adherence to all applicable requirements and standards; recommending action necessary to resolve concerns; and responding to inquiries from staff regarding effectiveness of the program under review. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience

REVIEWING, ANALYZING, AND MONITORING THE EFFECTIVENESS OF

PROGRAMS, in meeting goals and objectives by reviewing documentation such as strategic plans, service utilization and development reports, and financial reports; AND compiling findings to assess whether programs operate cost effectively, exploring programmatic or fiscal effects and implications of policy decision or proposed policy changes, and assuring adherence to all applicable requirements and standards; AND recommending action necessary to resolve concerns; AND responding to inquiries from staff regarding effectiveness of the program under review. + B. I have experience

REVIEWING, ANALYZING, OR MONITORING SPECIFIC ASPECTS OF PROGRAMS

in meeting goals and objectives by reviewing documentation; AND compiling findings to assess whether specific aspects of programs operate cost effectively, exploring programmatic or fiscal effects and implications of policy decision or proposed policy changes, and assuring adherence to all applicable requirements and standards; AND responding to inquiries from staff regarding effectiveness of the program under review. + C. I have experience

COMPILING DOCUMENTS AND FINDINGS NECESSARY TO ASSESS PROGRAMS

as a

SUPPORTING MEMBER OF A

TEAM and responding to inquiries from staff regarding effectiveness of programs. + D. I have NO experience or training related to the work behavior above. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to program evaluation. + Your level of responsibility. 11 WORK

BEHAVIOR 3

• CONTRACTED

SERVICE AGREEMENTS

Monitors service agreement contracts to ensure county agency and third party service providers adhere to state and county regulations, policies, and procedures and contractual obligations; reviews pertinent documentation, evaluates data, compiles findings, and recommends actions for potential contracted service agreements; clarifies contract specifications; and resolves problems and inconsistencies with services provided within the service agreements. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience

MONITORING SERVICE AGREEMENT CONTRACTS

to ensure county agency and third party service providers adhere to state and county regulations, policies, and procedures and contractual obligations; AND reviewing pertinent documentation, evaluating data, compiling findings, and recommending actions for potential contracted service agreements; AND clarifying contract specifications; AND resolving problems and inconsistencies with services provided within the service agreements. + B. I have experience

REVIEWING PERTINENT

DOCUMENTATION, evaluating data, compiling findings, and recommending actions for potential contracted service agreements; AND clarifying contract specifications; AND resolving problems and inconsistencies with services provided within the service agreements. + C. I have experience

GATHERING DATA ON RELATED SERVICE

AGREEMENTS, obtaining information from prospective service providers, and identifying potential problems and inconsistencies with services provided from a service provider. + D. I have NO experience or training related to the work behavior above. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to contracted service agreements. + Your level of responsibility. 13 WORK

BEHAVIOR 4

• TRAINING/COMMUNITY

EDUCATION

Identifies areas for skill development needed by agency staff and contract service providers and provides training and technical assistance based on identified needs by developing and coordinating training classes and programs, providing classroom training, and conducting post-training assessments; meets with federal, state, and county agencies, community organizations, and contract service providers to explain county programs, objectives, and policies and to identify impact resulting from changes in laws and regulations; coordinate services utilized by multiple agencies; serves as a liaison to the public to build and maintain relationships and communicate changes by organizing and conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas. Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience

DEVELOPING AND COORDINATING

training classes and programs for agency staff and contract service providers by providing classroom training, and conducting post-training assessments; AND meeting with federal, state, and county agencies, community organizations, and contract service providers to explain county programs, objectives, and policies and to identify impact resulting from changes in laws and regulations; AND coordinating services utilized by multiple agencies; AND serving as a liaison to the public to build and maintain relationships and communicate changes by organizing and conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas. + B. I have experience as a trainer or professional

PROVIDING TRAINING AND TECHNICAL ASSISTANCE TO AGENCY STAFF

based on identified needs by providing classroom training, and conducting post-training assessments; AND meeting with federal, state, and county agencies, community organizations, and contract service providers to explain county programs, objectives, and policies; AND serving as a liaison to the public to build and maintain relationships; AND conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas. + C. I have experience

CONDUCTING POST-TRAINING ASSESSMENTS

by gathering data from post-training skill assessment surveys and assisting team members in conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas. + D. I have NO experience or training related to the work behavior above. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to training/community education. + Your level of responsibility. 15 WORK

BEHAVIOR 5

• SUPERVISION Supervises professional, paraprofessional, and clerical staff by performing the full range of supervisory functions including assigning work, monitoring and reviewing work, identifying training needs, providing training, preparing employee performance evaluations, approving leave, taking disciplinary actions, and resolving complaints and grievances; meeting regularly with staff to review work assignments and providing guidance on work assignments; participating in the performance of subordinates’ work consistent with operational or organizational requirements.

Levels of Performance Select the Level of Performance that best describes your claim. + A. I have experience

SUPERVISING

professional, paraprofessional, and clerical staff by performing the full range of supervisory functions including assigning work, monitoring and reviewing work, identifying training needs, providing training, preparing employee performance evaluations, approving leave, taking disciplinary actions, and resolving complaints and grievances; AND meeting regularly with staff to review work assignments and providing guidance on work assignments; AND participating in the performance of subordinates’ work consistent with operational or organizational requirements. + B. I have experience as a

LEAD WORKER

for professional, paraprofessional, and clerical staff by assigning work and identifying appropriate training as needed; AND meeting regularly with staff to review work assignments; AND participating in the performance of the work team as needed. + C. I have experience

AS A MEMBER OF A WORK TEAM

interpreting assignment instructions or procedures AND assisting with training. + D. I have NO experience or training related to the work behavior above. 16 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual duties you performed related to supervision. + Your level of responsibility. Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov