Project Operations Manager, WNY Position Available In Erie, New York

Basics Schedule Location Job Specifics How to Apply Indicates whether if this vacancy posting is part of the

NY HELPS

Program. NY HELP No The agency in which the vacancy exists. Agency Empire State Development, NYS The job title for the vacancy. Title Project Operations Manager, WNY The job title for the vacancy. Occupational Category Other Professional Careers The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit. Salary Grade NS The collective bargaining unit to which this vacancy is assigned. Bargaining Unit None listed The minimum and maximum of the salary range for this vacancy. Salary Range From $62000 to $65000 Annually Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time This indicates the type of job, typically permanent, temporary, or provisional. ‘Provisional’ means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. ‘Competitive class’ indicates that the applicant must take and pass an appropriate civil service examination. ‘Non-competitive class’ indicates that the applicant’s qualifications will be evaluated without a civil service examination. ‘Exempt class’ indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. ‘Labor class’ requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Non-competitive Class Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0% This provides information on the expected workweek. Workweek Mon-Fri The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time. Hours Per Week 37.5 Workday The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy’s shift can start. From 9 AM The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy’s shift can end. To 5:30 PM If checked, the agency allows flextime. Flextime allowed? No If checked, this vacancy includes mandatory overtime. Mandatory overtime? No If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No If checked, this agency allows telecommuting for this position. Telecommuting allowed? No The county in which the vacancy is located. County Erie The street address where the vacancy is located. Street Address 95 Perry Street The city where the vacancy is located. City Buffalo The state where the vacancy is located (the default is New York). State NY The zip code where the vacancy is located. Zip Code 14203 The duties that the incumbent of the vacancy will be expected to perform. Duties Description

• Applicants MUST submit a cover letter with resume to be considered.
• This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy.
• Minorities, women, and individuals with disabilities are encouraged to apply.

Please contact Human Resources if you require an accommodation.

BASIC FUNCTION

Reporting to the Deputy Director, WNY Regional Office, the Project Operations Manager will play a critical role in supporting the lifecycle of economic development projects by managing documentation, maintaining internal systems, coordinating reviews, and facilitating smooth handoffs between the Project Management teams. This role is essential in ensuring compliance, operational efficiency, and timely processing of program materials within the high-volume, deadline-driven environment.

WORK PERFORMED

• Set up and maintain organized project folders; assign Management System Data (MSD) numbers and upload application materials, ensuring correct file format and adherence to project specifications.
• Shepherd through the internal review process. Manage and track the internal review process for incentive proposals, collaborating with Project Managers to ensure timely feedback and resolution of any issues, and ensure timely routing for approvals and signatures.
• Review project files prior to handoff to the Project Management team; follow up with originators and grantees to collect any outstanding documentation needed.
• Serve as a key liaison with Project Managers to track proposal status, clarify requirements, and ensure that incentive documents are accurate, complete, and properly formatted for execution.
• Draft and prepare team request memos, board scripts, and public hearing materials; coordinate notices, invoices, and attended hearings (virtual/in-person) as needed.
• Process executed Grant Disbursement Agreements (GDA) and GDA amendments; update project milestones and maintain internal system records (MSD).
• Prepare payment requisition checklists, memos, and certification/draw documents for request for payment, track submissions and approvals.
• Responsible for processing and tracking incoming fees/accrued interest return.
• Assist with procurement processing and maintain detailed records of transactions and vendor communications.

The minimum qualifications required for this vacancy.

Minimum Qualifications Education Required:

Bachelor’s degree. Associate’s degree with 5 years direct relevant experience may be substituted.

Relevant Experience Required:

3+ years in similar project operations role working with a document management system (e.g., MSD) and digital filing practices. Experience with loans and grant process is a plus.

Skills Required:

Excellent organizational and time management skills, and high attention to detail. Ability to manage multiple deadlines in a fast-paced environment. Excellent written and oral communication skills. Strong interpersonal skills with the ability to work cross-functionally with staff at all levels. Proficiency in Microsoft Office and with a document management system. Additional comments regarding the vacancy. Additional Comments Salary range as specified. Comprehensive Benefits Package. Some positions may require additional credentials or a background check to verify your identity. The name of the contact person for this vacancy. Name Amalia Shifrin – Human Resources The telephone number to use for questions about this vacancy. Telephone N/A The fax to use for this vacancy. Fax N/A Email address for emailing applications, or to ask questions about this vacancy. Email Address resumes@esd.ny.gov Address The street address of the contact for this vacancy. Street 655 Third Avenue The city for the contact for this vacancy. City New York The state of the contact for this vacancy (the default is New York). State NY The zip code for the contact for this vacancy. Zip Code 10017 Instructions for potential applicants. Notes on

Applying External Candidates:

Please attach cover letter and resume. To apply copy & paste URL in browser: https://bit.ly/3APr8cp

Internal Candidates:

Please apply through ADP using the Myself/Talent menu and submit your cover letter and resume for consideration.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO

DIVERSITY