Residential Group Home Manager Position Available In Worcester, Massachusetts

Residential Group Home Manager 3.5 3.5 out of 5 stars 100 Foster Street, Southbridge, MA 01550 Do you want a position that every day is not like the other? How about one that is rewarding? How about knowing you have made a difference in the lives of others? This might be the job for you! Center of Hope is Hiring for our NEW residential housing program. Job Description The House Manager, under the supervision of the Residential Director, serves as a member of the management team in areas related to supervision and general operation of the residential program where individuals with physical/cognitive disabilities reside. The Program Manager is responsible for the overall functioning of the residential program including quality treatment, contract compliance, budget management, facilities, and hiring, training, retaining, and scheduling staff.

Essential Functions:

Maintains a worksite that is representative of CoHF’s values and OQE (Office of Quality Enhancement) standards. Ensures house operations are in compliance with the Department of Developmental Services (DDS) regulations (115 CMR) Oversees that house operations and services reflecting the Quality of Life Areas (Personal Well-Being, Personal Growth and Accomplishments, Community and Social Connections, Individual Control and Rights and Dignity) Fosters a worksite that respects confidentiality, complies with HIPPA and protects the rights of persons served and employees Serves as the Human Rights Officer and ensures that both persons served, and residential house staff receive Human Rights training in compliance with Agency policy Ensures a “home-like” environment, a home that is clean, well-maintained, and representative of all Agency Knowledge, adherence, and implementation of the Agency policies in accordance with the Residential Operations Policy and Procedure Manual. Provide appropriate corrective action when necessary. Ensures ongoing communication with parents, guardians, day programs, physicians, pharmacist, Program Directors, and funding sources. Coaches, trains and develops high performing work teams. Administrative Responsibilities Ensures MAP regulations are maintained according to DDS and DPH (Department of Public Health) Ensures that staff on shift have all current certifications required by the Agency Maintain all records and daily documentation pertinent to persons served and organizational practices. Ensures data is recorded appropriately. Oversee 509 Compliance for Health Eating and the Healthy Eating Officer Oversee the House Safety Officer Prepare staff meeting agendas, facilitate the staff team meetings, orients, trains and supervises the activities of the Assistant Residential House Manager and Direct Support staff Provide feedback, coaching and formal evaluations of the Assistant Residential House Manager and Direct Support Staff Implement staff recognition and promotes a positive worksite Prepare, verify and submit timely payroll and mileage Reports all work-site injuries to the Program Director and Human Resources. Facilitate and implement ADA requirements in conjunction with the Director of Human Resources & Professional Development. Maintains the Residential House Master Schedule as approved by the Director of Residential Services. Manages or delegates management of the Residential House Budget and Person’s served Individual Personal Needs Spending Accounts Attend meetings with management personnel from other agencies and the Department of Developmental Services as requested by Program Director. Provide programmatic coverage through schedules prepared four weeks in advance using the allotted FTE’s. Prepare and verify all payroll and mileage sheets and forward to the office within required timelines. Submit all weekly and monthly paperwork as requested and/or in compliance with established timelines. Promote cost effectiveness by monitoring electric and telephone usage, etc., and ensure reimbursement as needed. Oversees and ensures that maintenance/repair needs are reported immediately and that all home inspections are maintained Maintain program within fixed monthly budget (menus, household items, utilities). Balance checkbook and submit accurate House Budget monthly.

Submit all weekly and monthly paperwork as requested and/or in compliance with established timellines. Supervisory Responsibilities Monitor and ensure annual evaluations for employees in chain of supervision have measurable statements, are complete, include constructive feedback and are on time. Implement Agency policies and procedures as stated in Agency policy manual and provide appropriate corrective action. Monitor and ensure annual evaluations for employees in chain of supervision have measurable statements, are complete, include constructive feedback and are on time. Oversees and ensures staff training and implementation of Behavior Plans, and all data collection associated with Behavior Plans and Psychotropic Medication Treatment Plans Ensure that all staff maintains required certifications. Collaborate with Assistant Residential House Manager on all necessary issues. Implement staff recognition and promote positive working relationships. Person Served Responsibilities Ensures house operations are in compliance with the Department of Developmental Services (DDS) regulations (115 CMR) Knowledge, adherence, and implementation of the Agency policies in accordance with the Residential Operations Policy and Procedure Manual. Assign advocates for each individual living in the home and delegate advocate responsibilities. Coordinates and ensures those supported receive ongoing medical, dental, psychiatric services including accurate doctors’ orders and scripts. Oversees the implementation of ISP goals, attends ISP meetings as requested by the Program Director

MARGINAL DUTIES AND RESPONSIBILITIES

Maintain First Aid, CPR, MAP & Safety Care certifications. Complete Agency Orientation. Maintain training specific to individual programmatic issues. Complete forms, questionnaires and reports as required.

PHYSICAL AND MENTAL REQUIREMENTS

Ability to manage multiple priorities. Ability to work and promote a flexible schedule based on programmatic coverage, weekends, holidays, and program emergencies. Good written and verbal communication skills. Excellent interpersonal skills. Ability to maintain effective time management skills. Ability to plan and organize administrative duties, as well as, the activities of others. Actions should reflect judgment that would not jeopardize the health and safety of the individuals we support. Ability to advocate and establish rapport with the people we support and their families, co-workers and service providers. Ability to motivate staff team and the people we support Requirements B.A. or B.S. Degree preferred with one year experience in human services Must be 21+ years old, have a High School Diploma or GED, a valid driver’s license, daily use of a car on site (preferred but not required) and be available by telephone for daily contact. Minimum Competencies Must exhibit conflict resolution skills and the ability to remain calm and focused at all times Must possess English communication skills, both written and verbal and able to write professional reports and communicate via email Must be able to use Microsoft Word and Excel The ability to interface respectfully and professionally with the community when out Ability to use a computer or other electronic device to access agency email To follow Agency Peer philosophy To successfully obtain all necessary training as required. Responsible for additional duties as assigned to follow the mission of the Center of Hope Foundation To adhere to all Agency policies

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Shift:

Day shift Evening shift Night shift Overnight shift

Work Days:

Weekends as needed

Work Location:

In person