General Manager / Executive Director Capital District 55+ Active Adult Community Position Available In Albany, New York

General Manager / Executive Director – Capital District 55+ Active Adult Community Vision Real Estate Services LLC Albany, NY 12208 General Manager / Executive Director – Capital District 55+

Active Adult Community Location:

Capital District, NY Position Overview Capital District 55+ community is seeking a dynamic, hospitality-driven General Manager (Executive Director) to lead daily operations at our luxury 55+ active adult community. This is a unique opportunity to manage a vibrant, service-oriented residential property where lifestyle, engagement, and resident satisfaction are top priorities. The GM will oversee all aspects of operations including leasing, team leadership, resident experience, lifestyle programming, maintenance, and financial performance. We are not a healthcare community — this is not assisted living or skilled nursing — but rather an upscale rental residence designed for independent, socially engaged adults who value convenience, quality, and a strong sense of community. Key Responsibilities Leadership & Team Development Serve as the primary onsite leader, ensuring smooth daily operations and an exceptional resident experience. Hire, train, mentor and oversee staff including concierge, leasing, lifestyle coordinators, and maintenance teams. Foster a high-energy culture of service, professionalism, and responsiveness. Lead with visibility — regularly engage with residents, families, and staff. Leasing & Sales Oversight Drive occupancy by coaching the leasing team on prospect engagement and lead conversion. Partner with marketing to implement lead generation, digital marketing, referral programs, and community events. Monitor sales pipeline weekly and collaborate with ownership on strategies to maintain optimal occupancy levels. Resident Experience & Lifestyle Programming Oversee development of a robust lifestyle calendar : social events, fitness, education, live entertainment, outings, wellness, and more. Build partnerships with local vendors, instructors, and entertainment providers. Ensure programs cater to a diverse and vibrant 55+ resident population. Operations & Maintenance Ensure exceptional building presentation, safety, and amenity function at all times. Oversee vendor relationships and service contracts. Implement preventative maintenance and manage timely resolution of resident service requests. Financial Management Prepare and manage the operating budget. Monitor financial performance and control expenses while preserving service standards. Review vendor contracts and ensure cost-effective purchasing and services. Resident Relations Cultivate strong resident relationships to promote satisfaction, retention, and referrals. Proactively resolve resident concerns and promote a positive, inclusive community environment. Actively serve as the “face of the community.” Ideal Candidate Profile Minimum 3-5 years of leadership experience in hospitality, property management, luxury apartments, active adult, or senior housing. Strong sales and leasing acumen with demonstrated ability to drive occupancy. Exceptional interpersonal and leadership skills with a highly visible, hands-on management style. Deep understanding of the lifestyle expectations of 55+ active adult residents. Proven ability to build a culture of service excellence and resident satisfaction. Experience managing operating budgets and vendor relationships. Comfortable working occasional evenings/weekends for events or resident needs. Position Details Full-Time, On-Site Leadership Role Reports to: Regional Director / Ownership Some evening and weekend availability required for resident events and operational needs.

Compensation & Benefits Base Salary Range:

$60-$90K (depending on experience, skill set, and community performance metrics) Incentive /

Bonus Potential:

Annual performance-based bonus tied to occupancy, resident satisfaction, and NOI performance (typical range 10%-20% of base).

Benefits Package:

Health, dental, vision, PTO, 401(k), professional development stipend, and potential relocation assistance. Why Join our team? We offer the opportunity to lead a premium lifestyle community where service, creativity, and leadership truly impact people’s lives. You will be empowered to shape the culture, drive occupancy, and deliver exceptional experiences for active adult residents in one of the most sought-after sectors of real estate today.

Job Type:

Full-time Pay:

$60,711.61 – $90,459.14 per year

Schedule:

Weekends as needed

Work Location:

In person