Lead Scheduler Position Available In Lee, Mississippi

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• Job Description
• Essential Functions
• List major areas of responsibility and briefly what the person does in each area.

• Customer Service:

• Ensures delivery of outstanding customer service in the performance of assigned dutiesMentor
• Serves as a mentor and assists leadership team in training and education of new employee
• Evaluate employees progress and report findings to Coordinator(s) and/or ManagerSchedule/Pre-Certify/Pre-Registration
• Responsible for scheduling/rescheduling, pre-certifying, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring physician
• Notifies appropriate personnel when there is a scheduling conflict (i.e. additional appointment, double-booking of appointments
• Obtains necessary information required for scheduling, pre-certification, and pre-registration
• Obtains and/or verifies patient’s demographics, insurance information/eligibility, and benefits
• Responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered
• Notifies patient of the location of the appointment, test, and/or procedure
• Communication
• Responsible for answering the telephone in a courteous and professional manner“`{=html}“
• Maintain effective communication with physician offices and ancillary departments
• Effectively communicate with patient(s) and/or family members

• Reporting:

• Records patient information in scheduling system (i.e. SCI)
• Regulatory Compliance
• Adheres to

NMHS/NMMC

Policies/Procedures/Guidelines

• Complies with applicable Local/State/Federal policies/procedures/guidelinesJob Knowledge
• High School Diploma or equivalent; required
• Minimum of 1 year medical insurance/medical terminology experience; preferred
• Hospital or medical setting; desired
• Excellent customer services and communication (written and verbal) skills; required
• Working knowledge computers and software programs (i.e. Microsoft Office Suite); required
• Knowledge of office equipment such as telephone and fax machine; requiredStrong interpersonal skills; required ##
• Requirements
• No additional requirements from any stated in the above description.###
• Education
• You must have the following education to apply:
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• You must have a High School Diploma or GED or higher
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