Scheduling Coordinator – Multispecialty, Sellersville Position Available In Bucks, Pennsylvania

Scheduling Coordinator – Multispecialty, Sellersville
locations
Sellersville, PA – 915 Lawn Ave
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R128368
St. Luke’s is proud of the skills, experience andpassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwaveringmitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in themunities we serve, regardless of a patient’s ability to pay for health care.
The Scheduling Coordinator SLPG is responsible for coordinating and scheduling services among St. Luke’s Physician Group (SLPG) outpatient practices and various hospital departments, including surgical or hospital-based procedures. The Scheduling Coordinatorpletes all appointment scheduling, coordination of services, and facilitating all necessary paperwork, documentation, andmunication to proceed with appointments and procedures. They review surgical or procedural schedules in advance to ensure efficiency and optimization of the physician/surgeon’s schedules.

JOB DUTIES AND RESPONSIBILITIES

Coordinates and schedules various appointments for patients
Coordinates andpletes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required toplete referral or pre-certification process
Determines patients’ financial needs and assists when necessary.
Communicates with other departments on the coordination of services
Maintains flow ofmunication by providing information and direction to patients, and if necessary, identifies other staff members for a patient to speak with to resolve questions and concerns.
Schedules all appropriate pre-operative tests and blood work.
Discusses pre-operative instructions with the patient, as directed by physicians.
Schedules and coordinates operating room time, according to physician scheduling protocols
Coordinates all business and clinical paperwork prior to surgery, using physician-approved forms and checklists; has paperwork ready for surgeon prior to the day of surgery.
Continuously reviews surgical schedules to ensure optimization of block time and maximization of efficiency is achieved
Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Oues, Customer/Service Improvement, Operational System/Process, and Safety.
Complies with Network and departmental policies regarding attendance and dress code.
Demonstratespetency in the assessment, range of treatment, knowledge of growth and development andmunication appropriate to the age of the patient treated.
Responds to written and telephone inquiries from patient and carriers regarding planned surgeries.
Maintainsmunication among the physician, patient, insurancepany and hospital at all times.
Maintains patient confidentiality;plies with HIPAA andpliance guidelines established by the practice.
Maintains detailed knowledge of practice management and otherputer software as it relates to job functions.
Attends continuing education courses as requested.
Attends all regular staff meetings.
Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

Sit up to 7 hours per day; 4 hours at a time. Walk 1 hour per day; 20 minutes at a time. Consistently required to use manual dexterity for fingering and handling. Frequently lifts objects up to 10 pounds. Frequently reaches above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision.

EDUCATION

High school diploma required. College education or trade school preferred.

TRAINING AND EXPERIENCE

Two years of related experience preferred. Comfortable using email and interacting withputer applications. Knowledge of practice management and word processing software. Ability to perform multiple and diverse tasks simultaneously. Strong written and verbalmunication skills and cheerful attitude. Able to enter data into theputer system accurately.