Clinical Operations Support Specialist FT Position Available In Newport, Rhode Island

Clinical Operations Support Specialist

FT 3.9 3.9

out of 5 stars 438 East Main Road, Middletown, RI 02842 Company Overview Visiting Nurse Home & Hospice has been a trusted provider of home care services since 1950. With a commitment to delivering optimal health and quality of life, we serve over 900 patients daily across Rhode Island and Southeastern Massachusetts. Our dedicated team of over 200 professionals provides a range of services including nursing, rehabilitation, hospice care, and community health clinics.

JOB SUMMARY

The Clinical Operations Support Specialist (hereafter in this document referred to as Support Specialist) will perform routine clerical and administrative tasks on a daily basis to assist the Home Healthcare, Hospice, Palliative Care & Nurse Practitioner programs and management team to streamline and increase efficiency in Clinical Operations. This position will back up the Hospice Patient Services Coordinator when out on leave or absent. Assists with preparation for meetings and with meeting console. Submission of required reports to Chief Clinical Operations Officer for review. Knowledgeable in all phases of Agency’s clinical policies and services. The Support Specialist reports directly to the Chief Clinical Operations Officer and will work under the guidance of the Hospice Director & Nurse Practitioner to assist with clinical operations tasks.

EDUCATIONS & EXPERIENCE

1. High school diploma or GED required. 2. Associates degree in business-related field preferred. 3. At least 2-3 years of experience as a clerical worker in a medical office or similar setting. 4. Excellent public relations skills required. 5. Homecare experience required. 6. Hospice & Palliative Care experience preferred. 7. Homecare Homebase/Promisepoint experience preferred.

QUALIFICATIONS

Knowledge of medical terms and ability to spell, punctuate and use correct grammar. Ability to follow oral or written instructions, type accurately, and operate standard office equipment (i.e., computer, photocopier, fax etc.) Experienced in problem solving and customer service. Ability to maintain confidentiality at all times. Demonstrated ability in office procedures including computer skills. Sound communication and organizational skills and the ability to coordinate and manage multiple high priority activities simultaneously. Ability to handle telephone communication in a manner that preserves good public relations. Dependable and capable of using initiative and good judgment.

JOB SPECIFICATIONS

1. Full-time, 40 hours per week. Benefit eligible. 2. Home office = Middletown office but occasional travel to NK office may be required. 3. Hourly, Non-Exempt. It is the policy of Visiting Nurse Home & Hospice to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Job Type:

Full-time Pay:

$25.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Schedule:

8 hour shift Monday to Friday No nights No weekends

Work Location:

In person