Manager-Call Center Position Available In Craighead, Arkansas

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Company:
Baptist Memorial Healthcare Corp
Salary:
JobFull-timeOnsite

Job Description

Overview Job Summary Provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations; provides project oversight as assigned. Responsibilities + Communicates vision, policies and procedures, goals, assess strenghts and weaknesses of employees, and makes recommendation for changes to improve performance. + Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of statistics and data. + Assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems. + Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget. + Prepares, monitors, and maintains departmental records and reports. + Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes. + Promotes service excellence by providing assistance, trouble-shooting issues, providing timely and responsive follow-up, and providing problem resolution where appropriate. + Completes assigned goals. Specifications Experience Minimum Required + 2 years experience in office setting Preferred/Desired + 4 years experience in office setting Education Minimum Required + Bachelors Degree Preferred/Desired Training Minimum Required Preferred/Desired Special Skills Minimum Required + Skill and proficienty in applying the highly technical principles, concepts, and techniques which are central to daily office management. Exhibit skills reflective of a business environment or an appropriately related field. Preferred/Desired Licensure Minimum Required Preferred/Desired

REQNUMBER

33042

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