Customer Service Coordinator Position Available In Hillsborough, Florida
Tallo's Job Summary: The Customer Service Coordinator position at Accurate Drilling Solutions LLC in Tampa, FL offers a competitive salary with performance-based bonuses, paid time off, and training. Responsibilities include assessing client needs, explaining services, resolving issues, scheduling appointments, and maintaining service records. The ideal candidate is a confident communicator with at least 1 year of customer service experience and strong computer skills. Educational requirements include a high school diploma and some college or equivalent experience.
Job Description
Customer Service Coordinator Accurate Drilling Solutions LLC Tampa, FL 33619
Benefits:
Bonus based on performance Competitive salary Paid time off Training & development We are seeking a Service Coordinator to join our growing team to provide knowledgeable recommendations about our services to clients and to work closely with the Service Manager. The ideal candidate is confident, detail-oriented, with sincere interest in ensuring customer satisfaction. This is a Construction type Business. Full-time on-site Responsibilities Assessing clients needs Explaining to clients how our services can resolve their issue Resolve service issues that arise Answering phone calls and emails Scheduling Appointments Working closely with the Service Manager to finalize scheduling Maintain and track clients service records through our POS software Staying Current on our services offered and pricing policies Requirements Confident communicator At least 1 year experience in customer service or related field Strong work ethic Familiarity with computer systems and ability to learn various software Proven ability to work on a team Creative problem solving Education HS Diploma and 2 Years College or Some College and Experience