Collection Manager Position Available In East Baton Rouge, Louisiana

Collection Manager Collection Management Baton Rouge, LA Job Details Full-time $14 – $18 an hour 1 day ago Benefits Paid training Mileage reimbursement Disability insurance Health insurance Dental insurance Paid time off On-the-job training Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Referral program Paid sick time Qualifications Accounts receivable Account analysis Sales Customer service Mid-level High school diploma or GED Driver’s License Computer skills Phone etiquette Account management Communication skills Negotiation Full Job Description Customer Accounts Advisor Hiring Range Minimum to

Maximum:

$14.00 – $18.00 This position is also eligible for incentive pay based on performance. Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron’s Brand and protect company assets Maintain a professional appearance Proficient computer skills

Job Type:

Full-time Pay:

$14.00 – $18.00 per hour

Benefits:

401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Health insurance Life insurance Mileage reimbursement On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Referral program Vision insurance Ability to

Commute:

Baton Rouge, LA 70815 (Required) Ability to

Relocate:

Baton Rouge, LA 70815: Relocate before starting work (Required)

Work Location:

In person