Customer Relations Manager Position Available In Davidson, Tennessee
Tallo's Job Summary: The Customer Relations Manager position at Kowboy Fence Company in Nashville, TN is a full-time role responsible for managing inbound leads, scheduling appointments, and maintaining client communication. Ideal candidates will have strong customer service skills, attention to detail, and prior experience in customer relations or account management. Benefits include health insurance and paid time off.
Job Description
Customer Relations Manager Kowboy Fence Nashville, TN 37209 About Kowboy Fence Kowboy Fence Company is a trusted, family-owned business with multiple locations in Nashville, Jackson, Knoxville, Huntsville and expanding! We specialize in providing top quality residential and commercial fencing solutions. We take pride in delivering exceptional craftsmanship and personalized service for every client. Role Description This is a full-time on-site role for a Customer Relations Manager at Kowboy Fence Company. The Customer Relations Manager is responsible for managing inbound leads, answering calls, scheduling appointments, and ensuring the smooth flow of communication between clients and our team. This role will be a key point of contact for both potential and current clients. The ideal candidate will have a passion for customer service, strong communication skills and a detail-oriented mindset. Key Responsibilities Serve as the primary point of contact for new and existing customers Respond to inquiries via phone, email and chat in a timely and professional manner Coordinate and schedule site visits Manage and maintain a CRM database with accurate customer and project information (we use HubSpot) Resolve customer issues and complaints quickly and effectively Qualifications Experience in customer service, account management or customer relations Ability to prioritize tasks, problem-solve, and make decisions Adaptability, flexibility, and strong organizational skills Previous experience in the construction industry is a plus Bachelor’s Degree is a plus Our Culture At Kowboy Fence Company, we believe in fostering a supportive, team-oriented work environment that encourages growth. Our culture is built on the values of respect, hard work, accountability and FUN. We treat our employees like family, empowering them to take ownership of their roles and offering opportunities for personal development. We pride ourselves on open and transparent communication, where everyone’s ideas and contributions are valued. We encourage a positive, can-do attitude and support each other in reaching our collective goals. At Kowboy Fence Company, we don’t just build fences we build long lasting relationships with our clients and employees.
Job Type:
Full-time Benefits:
Health insurance Paid time off
Work Location:
In person
