Customer Service 1 Position Available In Madison, Alabama
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Job Description
Customer Service 1 ALONJA Enterprises LLC Huntsville, AL, us 5 days ago Quick Job type Full-time Quick Job description
Job Description Job Description :
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
Responsibilities :
Handle inbound and outbound calls to support customers of various clients Provide excellent customer service, addressing questions and concerns Accurately enter information into our database Follow up with customers as needed to ensure satisfaction Meet and exceed performance metrics to qualify for advancement opportunities Requirements High school diploma or equivalent Strong verbal communication skills Reliable internet connection and a quiet workspace Basic computer skills (Microsoft Office proficiency) Ability to work flexible hours, including evenings and weekends (set your own schedule) Technical Requirements (MANDATORY to begin work) : Windows 11 OS Minimum 16 GB RAM (desktop or laptop) No Chromebooks or Apple computers Dual monitors (not needed at time of application) Noise-canceling USB headset (not needed at time of application) Hardwired internet connection (not needed at time of application) Benefits Work from the comfort of your home Starting pay of $12-$15 / hour (with increase opportunities) Opportunities for advancement based on performance Supportive team environment Requirements Minimum 6 months customer service experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be self-directed and self-motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Technical Requirements Active Phone line (mobile or landline) Mobile Device capable of downloading applications CPU (Intel or AMD) 2GHz processor (or equivalent) Resolution of 1,280 x 720 (720p) or greater Internet Explorer 9.0 or higher a job alert for this search Customer Service • Huntsville, AL, us