Customer Service and Warehouse Associate Position Available In Madison, Alabama
Tallo's Job Summary: The Customer Service and Warehouse Associate position at 4700 Commercial Drive NW, Huntsville, AL 35816 involves accurately processing customer orders, handling payments, providing freight quotes, and updating customers on order statuses. Operating forklifts, loading/unloading shipments, and picking products are also part of the job. This full-time position offers benefits such as 401(k), dental and health insurance, and paid time off. The shift is during the day and morning, with work conducted in person.
Job Description
Customer Service and Warehouse Associate 2.9 2.9 out of 5 stars 4700 Commercial Drive NW, Huntsville, AL 35816 Counter Sales/Warehouse Overview – We are currently seeking a versatile individual with ability to function in a dual (hybrid) role with our company who will interact daily with our customer base of Retail homeowners, Tile Contractors, Builders/Remodelers and Floorcovering Dealers.
Primary Responsibilities:
Accurately enter, process, and track customer orders using company software. Handle payments (credit card, cash, check). Provide freight quotes and delivery fee estimates. Communicate accurate delivery times by understanding basic trucking logistics. Proactively update customers and the sales team on delays, back orders, or other order-related issues. Notify customers when their orders are ready for pickup or delivery.
Secondary Responsibilities:
Operate Reach and standard sit-down forklifts. Assist with loading/unloading shipments and customer orders. Pick and pull products for orders. Support general shipping and receiving tasks.
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Paid time off
Shift:
Day shift Morning shift
Work Location:
In person