Lexus Service Advisor Position Available In Capitol Planning Region, Connecticut

Lexus Service Advisor Hoffman Of Hartford Inc East Hartford, CT Job Details $65,000 – $90,000 a year 21 hours ago Qualifications Customer service High school diploma or GED Communication skills Entry level Full Job Description We are looking for a Service Advisor to join the Hoffman Auto Group family! Click here to check out what over 100 years looks like in our culture! What does a Service Advisor at Hoffman Auto Group do? Role Purpose Handle customers throughout the entire service experience with their satisfaction as the number one priority Leadership This position does not lead others Core Accountabilities Remain at or above manufacturer CSI standard. Meet all production metrics as prescribed by Management. Process all documentation to state and/or manufacturer standard. Complete all required training for Certification as prescribed by Management. Competencies and Qualifications High School Diploma 1-2 years’ experience in a customer service orientated environment preferred Can adapt and embrace change with an internal and external customer centric mindset Act as an advocate for teammates and have a strong commitment to technology advancement Possesses effective communication skills: oral, written, listening. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.