Call Center Customer Service Representative Position Available In Indian River, Florida
Tallo's Job Summary: The Call Center Customer Service Representative position at Palmdale Oil Company in Vero Beach, FL offers an estimated salary range of $30.6K - $34.2K a year. Responsibilities include resolving customer service issues, answering inquiries, maintaining customer data, and prospecting for leads. Qualifications include organizational skills, phone etiquette, and entry-level proficiency in Windows and Microsoft Office. The position offers benefits such as paid training, paid holidays, health insurance, and a 401(k) matching program.
Job Description
Call Center Customer Service Representative Palmdale Oil Company – 1.0
Vero Beach, FL Job Details Full-time Estimated:
$30.6K – $34.2K a year 2 days ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off On-the-job training Vision insurance 401(k) matching Referral program Qualifications Customer service Windows Microsoft Office Data entry Organizational skills Phone etiquette Entry level Full Job Description Call Center Representative Vero, FL Job Description Palmdale currently operates in more than 50 counties across Florida and provides a wide range of tailored commercial fuel and lubricant solutions to customers in the agricultural, industrial, construction, marine, and government sectors. Operating out of 15 locations statewide, the company is a leader in the industry in the procurement and sale of gasoline, diesel, biodiesel, commercial and industrial lubricants, and chemicals that are used across a diverse set of end markets. We are currently recruiting a Call Center Representative to join our team!
JOB RESPONSIBILITIES
- Solves customer service issues with the goal of customer satisfaction and customer retention.
- Answers phone calls and responds to all customer inquiries including pricing, billing, documenting complaints and setting up new orders.
- Accurately maintains customer data, transactions, and information through accurate data entry and monitoring (including propane tank information.)
- Prospect for potential leads and follow up inquiries via phone and email.
- Clearly explain the features and benefits of different programs and make suitable suggestions based on customer needs. JoB requirements The required skills for this position are:
- Moderate knowledge in Microsoft office and windows-based applications.
- Must have strong organizational skills as well as be extremely detailed oriented.
- Must be able to work well in a team-oriented environment.
- Must have professional telephone manners
- Must be resourceful and a good problem-solver
- Must have a driven motivation for sales.
- Ability to multi-task under high-pressure situations.
- Ability to effectively present information and respond to questions from employees, managers, customers and the general public.
Benefits Our employees and their well-being are important to us. This is why we offer a comprehensive and valued benefits package to fit the individual needs of each employee and their family. Some of the benefits we offer include:
Your Health Plans:
Medical Dental Vision Life Disability Supplemental Benefits Your Money Management:
401(K) Retirement Savings Plan with Company match
Your Work Life Balance:
Paid Time Off Paid Holiday Your Career:
Competitive compensation
Employee Referral Bonus On The Job Training An Equal Opportunity Employer/Vet/Disability Job Type:
Full-time Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance
Shift:
8 hour shift Ability to
Commute:
Vero Beach, FL 32960 (Preferred) Ability to
Relocate:
Vero Beach, FL 32960: Relocate before starting work (Preferred)
Work Location:
In person
