Customer Service Representative Position Available In Barnstable, Massachusetts

Customer Service Representative Confidential Mashpee, MA 02649 Customer Service Rep. – Mashpee, MA Direct hire, $20/hr. Full time position, Monday through Friday 9-5, benefits offered Steadily growing, fast paced distribution company seeking customer service position. Prior experience in esthetics/skin care retail a plus! Responsibilities

• Answer and assist customers via phone and email
• Provide appropriate solutions to customer questions
• Refer questions and issues to managers, if necessary
• Assist customers with company programs and policies
• Manage internal procedures and follow up with customers
• Manage order processing via company website
• Enter data across company software systems
• Work independently, within a team environment Qualifications
• Clear communication skills
• Customer always first attitude
• Willingness to cross-train
• Problem solving skills
• Detail oriented
• Basic knowledge CRM software and Google Suite

High School Diploma or GED Job Type:

Full-time Pay:

$20.00 per hour

Shift:

Day shift Ability to

Commute:

Mashpee, MA 02649 (Required) Ability to

Relocate:

Mashpee, MA 02649: Relocate before starting work (Required)

Work Location:

In person