Customer Service Representative Position Available In Hampshire, Massachusetts

Tallo's Job Summary: This job listing in Hampshire - MA has been recently added. Tallo will add a summary here for this job shortly.

Company:
Pioneer Valley Environmental
Salary:
JobFull-timeOnsite

Job Description

Customer Service Representative Pioneer Valley Environmental 1 East Main Street, Ware, MA 01082 Do you have a friendly voice, ninja-level multitasking skills, and a knack for turning frustrated callers into happy customers? We’re looking for a Customer Service Representative who can be the voice of our plumbing, electrical, and HVAC business

  • and keep things running smoothly behind the scenes.
What You’ll Do:

Stay organized, even when things get busy Support customers, answer questions, and follow up like a pro Dispatch our awesome field techs and keep jobs flowing Schedule service calls with accuracy and confidence Make outbound calls to follow up with customers, schedule appointments, and support marketing efforts Make outbound calls to follow up with customers, schedule appointments, and support marketing efforts Answer phones with a smile (yes, people can hear it!)

What We’re Looking For:

Prior CSR or dispatching experience (preferred, not required) Comfort with computers and scheduling software (bonus points for ServiceTitan!) Strong communication and problem-solving skills Team player who thrives in a fast-paced, positive environment

What You Get:

Competitive hourly pay Healthdental insurance 3% IRA match Paid time off Monthly team meetingsfun company outings Spin-the-wheel prize game

  • win PTO, gift cards, and more! Spiffs for performance and goals hit
  • we reward excellence! Friendly, respectful team culture
  • no drama, just results Ready to join us?

! Come work where your voice matters and your ideas are valued. We’re growing, and we’d love for you to grow with us!

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