Customer Service Admin Support A3 Position Available In Jackson, Missouri

Customer Service Admin Support A3 Oracle – 3.8

Kansas City, MO Job Details Full-time Estimated:

$32.6K – $58.4K a year 7 hours ago Qualifications Oracle Customer service Technical support Bachelor’s degree Communication skills Entry level Full Job Description Join us in making a significant impact within the Oracle Health Support organization! As a Customer Service Solution Analyst 1 in the Support organization, you will use strong communication and customer service skills to work directly with Oracle Health customers as the initial point of contact for support. You will be responsible for supporting Oracle Health customers, both Commercial and Oracle Health Federal customers by providing real time technical support, investigation, issue resolution, and triage in a call and ticket-based environment. You will also have the opportunity to gain knowledge on specific Oracle Health products and solutions. Basic Qualifications Role requires the ability to obtain public trust federal clearance. Associate, Bachelors, or Technical Degree preferred or in lieu of degree may substitute 2 additional years professional experience in customer service, technical support and/or healthcare industry required. Preferred Qualifications Bachelor’s degree or equivalent relevant work experience Expectations Perform other responsibilities as assigned Willing to work additional or irregular hours as needed and allowed by local regulations Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position