Client Advocate / Legal Intake Specialist Position Available In St. Louis, Missouri

Client Advocate / Legal Intake Specialist Bardol Law Firm, LLC St. Louis, MO Job Details Full-time $25 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Microsoft Excel Customer service Filing Bachelor’s degree Data entry Computer skills Communication skills Entry level Time management Full Job Description Our law firm is hiring a Legal Intake Specialist! We are a growing law firm located in St. Louis, Missouri. The firm handles all issues related to family law including divorce, custody, paternity, adoptions, modifications and enforcement. Our firm prioritizes providing employees with a warm, down to earth environment that emphasizes a healthy work / life balance. Job Summary The position’s main objective is providing substantial intake duties in interacting with prospective clients to foster a relationship between the prospective client and the firm while taking into account the unique aspects of a prospective client’s case to make sure that they are set up with the attorney best suited for their needs. Our firm is dedicated to training their team to understand case substance, as well as the unique variables that impact our clients’ needs for representation. From the moment a client first contacts us, we put the full support of our firm behind them. This position incorporates a true team environment that values your input and is very supportive of your growth in the company and beyond, both personally and professionally. Responsibilities and Duties Serve as primary point of contact for the firm and triages callers to the appropriate resource based on client needs, geographic location and other qualifying firm criteria. Respond to potential clients via phone, email, and in person. Greeting in person visitors to the firm Coordinate and assist with the intake schedules for the attorneys. Ensures the timely response from the attorneys to the prospective clients. Performs client relation responsibilities to ensure customer satisfaction and conflict resolution. Seeks client feedback to improve future firm-client relationships. Assists with other administrative and essential functions of the firm. Basic drafting for firm cases from time to time Scanning, filing and data entry Qualifications and Skills Excellent written and verbal communication, interpersonal, and customer-service skills. Ability to work accurately, with interruptions. Good organizational, time management and problem-solving skills. Ability to work well independently but more importantly as part of a team. Ability to exercise flexibility, initiative, good judgment and discretion. Ability to relate to individuals from diverse ethnic, cultural and socioeconomic backgrounds to build client relationships. Willingness to learn and be open to constant change. Ability to multitask in a fast paced environment. Must be very positive and confident. Basic understanding of common computer programs such as Word and Excel Bachelor’s Degree or 2yrs relevant work experience is preferred. Must be able to pass a background check. •No recruiters or phone calls please •

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Job Type:

Full-time Pay:

$25.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Ability to

Commute:

St. Louis, MO 63119 (Required) Ability to

Relocate:

St. Louis, MO 63119: Relocate before starting work (Required)

Work Location:

In person