Find & Apply For Customer Service Representative Jobs In Jackson, Mississippi

Salary Information & Job Trends In this Region

Customer Service Representatives in Jackson, Mississippi, play a crucial role in managing customer interactions and ensuring satisfaction. - Entry-level Customer Service Representative salaries range from $25,000 to $30,000 per year - Mid-career Customer Support Specialist salaries range from $30,000 to $40,000 per year - Senior Customer Service Manager salaries range from $40,000 to $55,000 per year Customer service in Jackson has roots in the city's traditional Southern hospitality, adapting over time from face-to-face interactions to include telephone and digital communications. The role of Customer Service Representatives in Jackson has evolved with technology, shifting from primarily in-person service to include telephone, email, and live chat options, providing customers with a variety of platforms to choose from. Current trends in customer service in Jackson include the use of AI and chatbots to handle initial inquiries, a focus on personalization to enhance customer experience, and an increasing emphasis on multichannel proficiency.