Find & Apply For Customer Service Representative Jobs In North Carolina
Customer Service Representative jobs in North Carolina involve assisting customers with inquiries, resolving issues, and providing information about products or services. Responsibilities include answering phone calls, responding to emails, and processing orders. These roles require strong communication skills, problem-solving abilities, and a customer-focused approach. Below you can find different Customer Service Representative positions in North Carolina.
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Alamance
Alexander
Avery
Beaufort
Bladen
Brunswick
Buncombe
Burke
Cabarrus
Caldwell
Carteret
Caswell
Catawba
Chatham
Cherokee
Chowan
Cleveland
Columbus
Craven
Cumberland
Currituck
Dare
Davidson
Davie
Duplin
Durham
Edgecombe
Forsyth
Franklin
Gaston
Graham
Granville
Guilford
Halifax
Harnett
Haywood
Henderson
Hertford
Hoke
Iredell
Jackson
Johnston
Jones
Lee
Lenoir
Lincoln
Macon
Martin
McDowell
Mecklenburg
Montgomery
Moore
Nash
New Hanover
Onslow
Orange
Pamlico
Pasquotank
Pender
Person
Pitt
Randolph
Richmond
Robeson
Rockingham
Rowan
Rutherford
Sampson
Scotland
Stanly
Stokes
Surry
Swain
Transylvania
Union
Vance
Wake
Warren
Watauga
Wayne
Wilkes
Wilson
Latest Jobs
Explore exciting opportunities in North Carolina's Customer Service Representative job market. Find roles with top companies and grow your career today!
North Carolina Customer Service Representative Industry Trends & Salary Information
Customer Service Representatives in North Carolina play a crucial role in ensuring customer satisfaction and resolving issues efficiently. - Entry-level Customer Service Representative salaries range from $25,000 to $35,000 per year - Mid-career Customer Service Specialist salaries range from $35,000 to $45,000 per year - Senior-level Customer Service Manager salaries range from $45,000 to $60,000 per year The history of Customer Service Representatives in North Carolina can be traced back to the early days of telephone operators and mail-in inquiries. Over time, with the rise of technology and online platforms, the role has evolved to include multi-channel communication and virtual assistance. In recent years, the evolution of Customer Service Representatives in North Carolina has seen a shift towards personalized and proactive customer interactions. With the use of artificial intelligence and data analytics, representatives can now anticipate customer needs and provide tailored solutions more effectively. Current trends in the field of Customer Service Representatives in North Carolina include a focus on omnichannel communication, self-service options, and automation tools. Additionally, there is a growing emphasis on emotional intelligence and empathy in customer interactions, as well as continuous training and development to keep up with changing customer expectations.
