Lead Nurture Specialist (Call Center) Position Available In New Hanover, North Carolina

REMOTE Lead Nurture Specialist REMOTE | $17

USD/hour Highlight:

Industry:

Administrative and Call Center

Employment Type:

Contract

Location:

REMOTE Working with an extensive client base, TEKsystems is searching for experienced Customer Support, Data Entry, and Clerical Administrative professionals throughout the United States! Benefits of this

Role:

Opportunity to work for one of the top three Organization in the USA Work with a friendly team Helpful and supportive leadership and executives Great Benefits

• Take advantage of a Blue Cross Blue Shield benefits package (Dental, vision, 401k) o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: § Medical, dental & vision § Critical Illness, Accident, and Hospital § 401(k) Retirement Plan

• Pre-tax and Roth post-tax contributions available § Life Insurance (Voluntary Life & AD&D for the employee and dependents) § Short and long-term disability § Health Spending Account (HSA) § Transportation benefits § Employee Assistance Program § Time Off/Leave (PTO, Vacation or Sick Leave) Top Local Company
• Join the largest employer in the nation Publicly Traded
• Enjoy the stability of working for a publicly traded business Best-In-Class Training
• This client hires based on character, not just skillset as skills can be trained Growth Opportunities
• Look forward to the opportunity to cross-train and chase internal promotions A Day in the

Role:

The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building strong relationships through outbound and inbound communications, identifying family needs, providing program information, and assisting with enrollment decisions. Educate and support families about our online program using a consultative approach. Strive to meet registration goals and contribute to business growth. Handle objections and concerns professionally. Manage inbound and outbound calls and chat inquiries. Register families using our education management system. Understand state enrollment requirements to determine eligibility. Maintain accurate records in SalesForce and the Education Management System. Ensure student records comply with regulatory requirements. Participate in ongoing training. Perform other duties as assigned.

Requirements:

2+ years experience in Call Center or Customer Service Diploma or GED required Call center experience preferred

Next Steps:

Please apply and The TEKsystems recruiting team will reach out to you to discuss next steps! Contact me with questions, I look forward to hearing from you & working with you soon!