Commercial Client Specialist Position Available In Onondaga, New York

Commercial Client Specialist Reagan Companies Marcellus, NY Job Details Full-time $65,000 – $85,000 a year 2 days ago Benefits Health savings account 401(k) 3% Match Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Life insurance Referral program Retirement plan Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Commercial insurance knowledge Mid-level Microsoft Office Property & Casualty License 2 years Communication skills Full Job Description Join Our Team as a Commercial Client Specialist! Are you passionate about delivering top-tier client service and building lasting relationships? We’re looking for a detail-oriented, proactive insurance professional to join our dynamic team. If you thrive in a fast-paced environment, love solving problems, and have a knack for commercial lines coverage, this is your opportunity to shine! Why Join Us? We’ve proudly earned recognition as a CNY Best Place to Work and an Economic Champion, and we value Integrity, Accountability, and Transparency in everything we do. You’ll be joining a supportive and collaborative environment where your leadership has a meaningful impact—both for our clients and for your colleagues. Job Duties This position will provide a consistently high level of service and advice to our clients. This person will build solid working relationships with clients and focus on retention of existing clients.

• Provide accurate, timely and friendly service to assigned Commercial Lines clients.
• Address clients’ service-related issues in a timely manner and keep Commercial Service Technicians and Commercial Risk Consultants updated on problems or adverse trends that arise.
• Assist clients with policy coverage questions, changes, exclusions and additional coverage as needed.
• Ensure that policy renewals have been thoroughly and accurately prepared for delivery to our clients.
• Work closely with Commercial Risk Consultant(s) to stay current on the status of risk management projects, identifying potential issues and/or opportunities associated with these projects.
• Provide Commercial Risk Consultant (s) with regular and timely input on account activity, creating an environment of teamwork and information sharing.
• Exhibit an awareness of potential cross sell or coverage gap opportunities keeping Commercial Risk Consultant (s) aware of such opportunities.
• Complete Renewal Submissions when required
• Build underwriter relationships. Respond to carrier requests promptly and appropriately. Attend carrier meetings or webinars when applicable
• Responsible for conflict resolution and collaboration between client and insurance carrier.
• Supporting the development and implementation of agency-established processes, procedures, and instructions.
• Assisting in ensuring adherence to agency established processes and procedures
• Assist in training and development
• Other responsibilities as assigned by management Behavioral Competencies Accountability Has ability to multi-task and prioritize workload Accepts responsibility for managing their book of business Integral part of high performing team Growth & Improvement Proactively pursues opportunities to become a go-to resource for industry developments, regulatory changes, market trends, and specialized coverage knowledge within our niche markets Basic Qualifications Proficient in navigating the Microsoft Office suite, especially Word, Excel, and Outlook 2+ years’ experience in the Commercial Lines insurance industry NYS P&C License Insurance Industry designation or advanced training preferred EPIC proficiency preferred Knowledge, Skills, and Abilities Excellent verbal and written communication skills Proactive nature with problem solving Detail Oriented Positive approach to all aspects of the job, department, and Agency Self-Starter Strong Multi-tasker Commercial Lines coverage knowledge

Department/Group :

CL Service Schedule :

M-F (in-office)

Location :

Marcellus, NY Travel Required :

None Level/Salary Range :

$65,000-$85,000

Position Type :

Full Time Reports to :

Commercial Service Manager/Service Performance Manager Job Type:

Full-time Pay:

$65,000.00 – $85,000.00 per year

Benefits:

401(k) 401(k) 3% Match 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance

Schedule:

Monday to Friday People with a criminal record are encouraged to apply

Experience:

Insurance Industry:

2 years (Preferred)

License/Certification:

NYS Property and Casualty License (Required) Ability to

Commute:

Marcellus, NY 13108 (Required) Ability to

Relocate:

Marcellus, NY 13108: Relocate before starting work (Preferred)

Work Location:

In person