Client Support & Administrative Specialist Position Available In Suffolk, New York

Client Support & Administrative Specialist 3.9 3.9 out of 5 stars Melville, NY 11747

Job Title:

Client Support & Administrative Specialist Industry:

Payment Solutions Processing Location:

Near Melville, NY Salary:

Competitive, based on experience + benefits

Status:

Full-Time, On-site (Mon-Fri, 9 AM – 6 PM) About the

Role:

We’re looking for an energetic, empathetic, and proactive professional to support our clients and internal operations. This role blends administrative tasks, customer service, and sales support, ensuring a seamless experience for new and existing clients.

Key Responsibilities:

Process and verify client information Guide new clients through onboarding Handle high-volume inbound/outbound calls Assist clients with inquiries, concerns, or complaints Support retention efforts and resolve issues professionally

Qualifications:

Customer service or administrative experience required Sales support or account management experience a plus Proficiency in MS Word and Excel Strong, personable phone communication skills Ability to de-escalate situations and resolve client concerns

Job Type:

Full-time Pay:

$55,000.00 – $60,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Schedule:

8 hour shift Day shift

Work Location:

In person