Customer Service Representative Position Available In Suffolk, New York

Customer Service Representative 4.1 4.1 out of 5 stars Hauppauge, NY 11788

Customer Service Representative Location:

Deer Park, NY | Full-Time | Monday

• Friday, 8 AM
• 5 PM About Us At Spartan Surfaces , we’re redefining commercial flooring sales and distribution. Our innovative, fast-paced team thrives on trust, collaboration, and meaningful relationships. As we continue to grow, we’re looking for passionate problem-solvers who make every customer interaction count. What You’ll Do ✔ Customer Support
• Be the friendly, knowledgeable voice our customers rely on. Handle inquiries via phone, email, and chat, ensuring quick, accurate resolutions. ✔ Order Management
• Process customer orders efficiently, ensuring seamless coordination with other departments for on-time delivery. ✔ Issue Resolution
• Address concerns with patience and professionalism, escalating complex issues when necessary. ✔ Product Expertise
• Gain in-depth knowledge of our products and services to provide valuable insights and recommendations. ✔ Team Collaboration
• Work closely with colleagues across departments to create a seamless customer experience. Participate in training sessions and team meetings to enhance your skills. ✔ Performance Excellence
• Meet or exceed key performance metrics, including response time, resolution efficiency, and customer satisfaction. What You Bring Exceptional Communication
• You engage naturally with people and make complex information easy to understand. Problem-Solving Skills
• You think quickly, finding creative solutions to customer challenges. Customer-First Mentality
• You take pride in delivering outstanding service and support. Team Player & Adaptability
• You thrive in a collaborative, fast-paced environment. Tech-Savvy
• You’re comfortable with Microsoft Outlook and other essential software tools. Why Join Spartan Surfaces? Competitive Salary
• Your hard work is valued and rewarded. Time Off Benefits
• Enjoy paid time off, sick time, and paid holidays. Comprehensive Health Coverage
• Medical, dental, and vision insurance to keep you and your family covered. 401(k) with Company Match
• Invest in your future with our retirement plan. Company-Paid Benefits
• Short-term disability and life insurance at no cost to you. Additional Voluntary Benefits
• Options like long-term disability, critical illness, accident insurance, and more! Career Growth & Development
• Training and opportunities to advance your career. Collaborative, People-First Culture
• Be part of a team that values connection and innovation.

Are you ready to make a difference? Join us and be part of something bigger! Spartan is committed to building a diverse and inclusive workplace where everyone belongs. We welcome applicants from all backgrounds and do not discriminate. If you need a reasonable accommodation during the hiring process, please email us at joinus@spartansurfaces.com—we’re happy to help.

Job Type:

Full-time Pay:

$24.00

• $26.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Parental leave Vision insurance

Shift:

Day shift

Work Location:

In person