Part Time/Full Time CSR – Customer Service Representative Position Available In Berkeley, South Carolina

Part Time/Full Time CSR – Customer Service Representative Oceanview Heating and Air Conditioning Repair Summerville, SC Job Details Part-time $13.50 – $18.00 an hour 7 hours ago Qualifications Bilingual Customer service Call center English Microsoft Office High school diploma or GED Computer skills Customer support Phone etiquette Cash handling Communication skills Entry level Full Job Description Company Overview Oceanview Heating and Air Conditioning Repair is dedicated to providing top-notch heating and cooling solutions to our customers. We pride ourselves on our commitment to quality service and customer satisfaction, ensuring that every interaction reflects our core values of reliability and professionalism. Summary We are seeking a Customer Service Representative to join our team at Oceanview Heating and Air Conditioning Repair. This role is essential in delivering exceptional support to our clients, addressing their needs, and ensuring a smooth experience from inquiry to resolution. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding services, pricing, and scheduling. Assist customers with order processing and issue resolution. Maintain detailed records of customer interactions in our database. Collaborate with technicians to ensure timely service delivery. Upsell additional services when appropriate to enhance customer satisfaction. Requirements Proven experience in customer support or a related field. Strong communication skills in English; bilingual abilities are a plus. Familiarity with call center operations is preferred. Basic cash handling experience is beneficial but not mandatory. Ability to manage multiple tasks efficiently in a fast-paced environment. Experience with Service Titan is a big plus. If you are passionate about providing excellent customer service and want to be part of a dynamic, mission-focused team, we invite you to apply today at Oceanview Heating and Air Conditioning Repair!

Job Type:

Part-time Pay:

$13.50 – $18.00 per hour Expected hours: 20 – 30 per week

Shift:

Evening shift Application Question(s): This is a part time-evening shift job opening. Do you have the ability to work an evening shift from 4pm-8pm Monday-Friday and rotating Saturdays?

Language:

English (Required) Ability to

Commute:

Summerville, SC 29485 (Required)

Work Location:

In person