Customer Experience Associate Position Available In York, South Carolina

Customer Experience Associate Artistic Embroidery LLC Fort Mill, SC 29708 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills and a passion for helping others. Duties Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers effectively. Resolve customer complaints and issues with empathy and efficiency, ensuring customer satisfaction. Maintain detailed records of customer interactions and transactions through data entry. Collaborate with team members to improve processes and enhance the overall customer experience. Assist in sales efforts by identifying opportunities to upsell or cross-sell products and services. • Qualifications Proven experience in customer service or client services is preferred. Strong communication skills Ability to handle challenging situations with professionalism and patience. Excellent problem-solving skills with a focus on customer satisfaction. A positive attitude and willingness to learn new skills related to sales and customer support. Join our team as a Customer Service Representative where you can make a difference by providing outstanding service. Quick Books Knowledge huge bonus!

Job Type:

Part-time Pay:

From $13.00 per hour Expected hours: 20 per week

Shift:

Day shift Ability to

Commute:

Fort Mill, SC 29708 (Required) Ability to

Relocate:

Fort Mill, SC 29708: Relocate before starting work (Preferred)

Work Location:

In person