Customer Service Agent Position Available In Knox, Tennessee
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Job Description
We are looking for a detail-oriented team member to support our insurance payment operations. In this role, you ll make inbound and outbound calls to insurance companies to process payments on behalf of customers, manage email correspondence, and handle accurate data entry. This position plays a key part in ensuring smooth transactions and excellent customer service.
salary:
$17 – $18 per hourshift: Firstwork hours: 8 AM – 5
PMeducation:
High SchoolResponsibilities Handle inbound and outbound calls with insurance companies to process payments efficiently on behalf of customers, ensuring accuracy and professionalism with every interaction. Communicate via email to follow up on payment confirmations, resolve issues, and maintain clear, timely correspondence with clients and insurance representatives. Perform accurate data entry by updating systems with payment details and customer information, helping keep records organized and up to date. SkillsActive ListeningTelephone EtiquetteBasic Software SkillsBasic Computer SkillsCustomer supportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$17 – $18 per hourtemp to permhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4778635job details We are looking for a detail-oriented team member to support our insurance payment operations. In this role, you’ll make inbound and outbound calls to insurance companies to process payments on behalf of customers, manage email correspondence, and handle accurate data entry. This position plays a key part in ensuring smooth transactions and excellent customer service.
salary:
$17 – $18 per hourshift: Firstwork hours: 8 AM – 5
PMeducation:
High SchoolResponsibilities Handle inbound and outbound calls with insurance companies to process payments efficiently on behalf of customers, ensuring accuracy and professionalism with every interaction. Communicate via email to follow up on payment confirmations, resolve issues, and maintain clear, timely correspondence with clients and insurance representatives. Perform accurate data entry by updating systems with payment details and customer information, helping keep records organized and up to date. SkillsActive ListeningTelephone EtiquetteBasic Software SkillsBasic Computer SkillsCustomer supportQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.